Field Service Technician II: Printers & Copiers (Sign-On)

Toshiba America Business Solutions, Inc.; Rockville (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Performance bonus

Fleet vehicle and gas card

Job summary

Toshiba America Business Solutions is hiring a Field Service Technician II in Fishers, Indiana. You will repair, install, and service printers, copiers, and related office technology at customer sites, ensuring minimal downtime and high customer satisfaction.

The role involves performing diagnostics, providing on-site training, and coordinating with customers to schedule visits. A HS diploma and 3+ years of related experience are required, with opportunities for professional growth in a global

Qualifications

• High school diploma or GED required.
• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment or related technology.
• Intermediate computer skills and electro‑mechanical aptitude.

Responsibilities

• Maintain, service, and repair printers, copiers, and office technology at customer locations.
• Provide product training and support to customers.
• Diagnose equipment issues and perform installations, upgrades, and modifications.
• Complete service calls based on priority and manage schedules effectively.
• Maintain parts inventory, tools, and test equipment; perform preventative maintenance.
• Document service activities and follow safety policies.

Skills

Electro-mechanical aptitude

Technical repair

Customer support

Troubleshooting

Installation

Education

High School Diploma or GED

Tools

Printers & Copiers

ID Badge systems

Job description

Toshiba America Business Solutions is hiring a Field Service Technician II in Fishers, Indiana. You will repair, install, and service printers, copiers, and related office technology at customer sites, ensuring minimal downtime and high customer satisfaction.

The role involves performing diagnostics, providing on-site training, and coordinating with customers to schedule visits. A HS diploma and 3+ years of related experience are required, with opportunities for professional growth in a global