Field Service Technician II: Calibration & Customer-Facing Tech

Rees Scientific Corporati; Hayward (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

The Field Service Technician II at Rees Scientific Corporation will install, calibrate, and maintain monitoring equipment at customer facilities. You will troubleshoot, document, and communicate updates to customers, while traveling regionally to ensure high service standards.

Required are strong IT/networking skills, a HS diploma or equivalent, and a history of successful installations. 75 lb lifting and clean driving record are expected; electrical/mechanical experience is a plus.

Qualifications

• High school diploma or equivalent; relevant technical certifications or an associate degree preferred.
• Minimum 2 years as a Rees Technician or 3 years industry experience with proven installations.
• Strong ability to travel to customer facilities and work independently.
• Experience with electrical, mechanical, or computer networking equipment.
• Excellent communication and customer service skills.

Responsibilities

• Install, maintain, and troubleshoot monitoring equipment in customer facilities.
• Verify setup and configuration of Rees equipment in customer environments.
• Diagnose and troubleshoot technical issues identified during calibration executions.
• Perform repairs and maintenance on electronic and mechanical components of Rees systems.
• Calibrate and inspect equipment to ensure accurate readings and regulatory compliance.
• Read and interpret schematics, drawings, and technical docs for repairs and maintenance.
• Use test meters and diagnostic tools to identify malfunctions and perform calibrations.
• Review job plans before installation and update project status as required.
• Record data to support IOQ protocols.
• Maintain inventory of parts and supplies for on-site service.
• Communicate with customers to provide updates and address inquiries.
• Collaborate with technical support to resolve complex issues.
• Travel to various customer facilities within the region to fulfill duties.
• Other duties as assigned.
• High school diploma or equivalent; relevant technical certifications or associate degree preferred.
• Minimum of 2 years of experience as a Rees Technician and / or 3 years industry experience, with a proven track record of successful installations.

Skills

IT networking

Customer service

Problem solving

Communication

Education

High school diploma or equivalent

Associate degree or technical certs preferred

Tools

Test meters

Diagnostic tools

Schematics interpretation

Job description

The Field Service Technician II at Rees Scientific Corporation will install, calibrate, and maintain monitoring equipment at customer facilities. You will troubleshoot, document, and communicate updates to customers, while traveling regionally to ensure high service standards.

Required are strong IT/networking skills, a HS diploma or equivalent, and a history of successful installations. 75 lb lifting and clean driving record are expected; electrical/mechanical experience is a plus.