Field Service Technician II — ATM & Self-Service Tech

NCR Atleos Corporation; North Carolina; Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos seeks Field Service Technicians to keep critical self-service systems running for banks and retailers across the United States. You will install, service, and repair electromechanical equipment such as ATMs and self-checkout systems within assigned territories, with strong focus on safety, customer service, and rapid issue resolution.

The role offers hands-on training provided by NCR Atleos, opportunities for travel, and a path to grow with a global leader in field services.

Qualifications

• Local candidate to the specific geographic area.
• One (1) or more years of related experience.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines.

Skills

PC skills

Basic electronic skills

OS familiarity

Job description

NCR Atleos seeks Field Service Technicians to keep critical self-service systems running for banks and retailers across the United States. You will install, service, and repair electromechanical equipment such as ATMs and self-checkout systems within assigned territories, with strong focus on safety, customer service, and rapid issue resolution.

The role offers hands-on training provided by NCR Atleos, opportunities for travel, and a path to grow with a global leader in field services.