Field Service Technician II - ATM & Self-Service Systems

NCR Atleos; Arkansas; On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Field Service Technician II to join our Fayetteville, AR team. You will install, service, and repair electromechanical equipment including ATMs and self-checkout systems across an assigned territory.

The role emphasizes strong mechanical aptitude, customer focus, and the ability to work rotating shifts and travel as needed. A valid driver’s license and US work authorization are required.

Qualifications

• Local candidate to the Fayetteville area.
• Authorized to work in the United States.
• At least 19 years old.
• Valid driver’s license with suitable driving record.
• PC skills and basic electronic skills.
• Ability to perform physically demanding tasks (lifting up to 50 lbs).

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Skills

PC skills

Mechanical aptitude

Customer-focused

Valid driver’s license

Tools

ATM systems

Networking basics

Imaging software

Job description

NCR Atleos is seeking a Field Service Technician II to join our Fayetteville, AR team. You will install, service, and repair electromechanical equipment including ATMs and self-checkout systems across an assigned territory.

The role emphasizes strong mechanical aptitude, customer focus, and the ability to work rotating shifts and travel as needed. A valid driver’s license and US work authorization are required.