Field Service Technician II: ATM & Self-Checkout

NCR Atleos; Fayetteville (AR); On-site; USD 45,000 - 58,000; Full time

Job summary

NCR Atleos in Fayetteville, AR is seeking a Field Service Technician II to install, maintain, and repair electromechanical equipment including ATMs and self-checkout systems in a defined territory.

The role includes hands-on training, opportunities for growth, and travel as needed; locally based candidates who can rotate shifts and handle physical requirements are encouraged to apply.

Qualifications

• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions including prolonged travel with several hours of driving per day.
• Rotating and weekend shifts.
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines.

Skills

PC skills

Driving

Customer service

Mechanical aptitude

Education

High school diploma

Tools

Diagnostic tools

Networking basics

Job description

NCR Atleos in Fayetteville, AR is seeking a Field Service Technician II to install, maintain, and repair electromechanical equipment including ATMs and self-checkout systems in a defined territory.

The role includes hands-on training, opportunities for growth, and travel as needed; locally based candidates who can rotate shifts and handle physical requirements are encouraged to apply.