Field Service Technician II — ATM & Self-Checkout Pro

NCR Atleos; Providence (RI); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Field Service Technician II in Boston, MA to install, maintain, and repair electromechanical equipment including ATMs and self-checkout systems across the territory. The role emphasizes problem-solving, customer communication, and adherence to company policies.

Comprehensive training, career growth, and a range of benefits are provided. Applicants should be local to the area, legally able to work in the United States, 19 years or older, possess a valid driver’s license,

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.

Skills

Customer service

PC skills

Driving

Mechanical aptitude

Tools

Imaging software

Large servers

Mainframe computers

Job description

NCR Atleos is seeking a Field Service Technician II in Boston, MA to install, maintain, and repair electromechanical equipment including ATMs and self-checkout systems across the territory. The role emphasizes problem-solving, customer communication, and adherence to company policies.

Comprehensive training, career growth, and a range of benefits are provided. Applicants should be local to the area, legally able to work in the United States, 19 years or older, possess a valid driver’s license,