ATM & Self-Checkout Field Technician II

NCR Atleos; Boston (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

NCR Atleos is seeking a Field Service Technician II in Boston, MA. You will install, service, and repair ATMs and self-checkout systems, traveling within an assigned territory and partnering with customers to resolve issues.

The role emphasizes hands-on mechanical aptitude, PC/electronic basics, and strong communication. Training is provided to develop expertise and support career growth in a dynamic field services team.

Qualifications

• Authorized to work in the United States.
• Local candidate to the specific geographic area.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills and basic electronic skills.
• Ability to perform essential job functions incl. prolonged travel and weekend shifts.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.

Skills

Driving

PC skills

Electronics

Customer service

Tools

ATM hardware familiarity

Networking basics

Job description

NCR Atleos is seeking a Field Service Technician II in Boston, MA. You will install, service, and repair ATMs and self-checkout systems, traveling within an assigned territory and partnering with customers to resolve issues.

The role emphasizes hands-on mechanical aptitude, PC/electronic basics, and strong communication. Training is provided to develop expertise and support career growth in a dynamic field services team.