Field Service Technician II — ATM & Self-Checkout

NCR Atleos; Boston (MA); Sur place; USD 45 000 - 58 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Résumé du poste

NCR Atleos in Boston is seeking a Field Service Technician II to install, maintain, and service electromechanical self-service systems for major retailers and banks.

You will travel within assigned territory, participate in training, and contribute to fast, reliable service that keeps commerce running. The role offers full-time employment with comprehensive benefits and opportunities for career growth within a global team.

Qualifications

• Local candidate to the specific geographic area
• One (1) or more years of related experience
• Authorized to work in the United States
• At least 19 years of age
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential job functions without reasonable accommodation

Responsabilités

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Description du poste

NCR Atleos in Boston is seeking a Field Service Technician II to install, maintain, and service electromechanical self-service systems for major retailers and banks.

You will travel within assigned territory, participate in training, and contribute to fast, reliable service that keeps commerce running. The role offers full-time employment with comprehensive benefits and opportunities for career growth within a global team.