Field Service Technician II — 24/7 Medical Equipment Support

Zvh; Shreveport (LA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health and dental coverage start day 1

401(k) with company match

Paid time off and holidays

Education assistance

Job summary

Baxter is seeking a Field Service Technician II to ensure product readiness for patient use across a range of rental and customer-owned medical products. You will clean, disinfect, perform function checks, and make minor repairs, while handling customer interactions and on-site support.

The role involves 24/7 call coverage, operating a fleet vehicle, and contributing to service contracts. A high school diploma is required, with preference for tech/trade training and experience with FDA-regulated

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED.
• Valid driver's license and driving record.
• Basic mathematical skills – addition, subtraction, multiplication, and division.
• Preferred Qualifications Technical or Trade School training.
• DOT physical card (assistance is provided).
• Experience with FDA regulated products.
• Experience in customer service.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

Skills

Customer service

Valid driver's license

Basic mathematical skills

Experience with FDA regulated products

Education

High school diploma or GED

DOT physical card

Job description

Baxter is seeking a Field Service Technician II to ensure product readiness for patient use across a range of rental and customer-owned medical products. You will clean, disinfect, perform function checks, and make minor repairs, while handling customer interactions and on-site support.

The role involves 24/7 call coverage, operating a fleet vehicle, and contributing to service contracts. A high school diploma is required, with preference for tech/trade training and experience with FDA-regulated