Field Service Technician II

Swire Coca-Cola, USA; Tempe (AZ); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health coverage with 3 medical options

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Safety shoes provided annually

Career advancement opportunities

Job summary

Swire Coca-Cola in Tempe is seeking a Field Service Technician II to repair, maintain, and occasionally install beverage equipment at client sites. You will play a key role in rapid response to malfunctions and delivering exceptional service.

The ideal candidate has 1+ year experience in beverage equipment repair, strong troubleshooting skills, and the ability to lift up to 80 lbs. Valid license and clean driving record are required. This role offers growth opportunities and competitive benefits.

Qualifications

• High School Diploma (or GED) required.
• 1+ years experience in beverage equipment repair or related field.
• Must be at least 21 years old with a valid Driver's License.
• Lift up to 50 lbs repetitively and occasionally up to 80 lbs.
• Ability to operate and use hand and power tools.

Responsibilities

• Perform on-site repairs, part replacements, and adjustments to restore beverage equipment to optimal functionality.
• Diagnose equipment types (BESt, Freestyle, ABS, etc.) to determine parts and materials needed.
• Ensure electrical, plumbing, and mechanical connections are properly installed and functioning.
• Install and configure beverage fountains and related equipment as needed.
• Document travel, labor, and materials using handheld devices.

Skills

Beverage equipment repair

Troubleshooting

Mechanical aptitude

Customer service

Education

High School Diploma or GED

Job description

Join one of the largest bottlers and distributor of the world's most iconic beverage brands!

Why you'll love working at Swire Coca-Cola:

Swire Coca-Cola is committed to providing balance to support you in all aspects of your life, both at work and beyond. We offer the benefits you need for physical, financial, and emotional well-being.

• Competitive wages paid bi-weekly or optional pay on demand; overtime opportunities
• Health coverage (3 medical options, dental and vision)
• Health Savings Accounts w/ company match
• 401(k) Retirement Plan w/ company match
• FREE virtual primary care, acute care & physical therapy
• FREE Employee Assistance Program
• FREE Safety Shoes annually for most roles
• Seven (7) company paid holidays & 3 paid floating holidays
• Paid time off (vacation, sick time, bereavement, jury duty, maternity/paternity, disability leave & volunteer time)
• Discounted & free product
• Tuition reimbursement
• Opportunities for career advancement

In addition to health benefits, Swire Coca-Cola is proud to offer you opportunities where you help give back directly to the communities and causes you care about. Note: Enrollment in a Swire Medical Plan is required for some benefits.

Who is Swire Coca-Cola?

We are a family-owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca-Cola in North America and distribute more than 50 beverage brands and flavors creating joy for our customers every day. Our 8,000+ driven employees work hard as part of a team that delivers refreshment to over 30 million consumers across 13 states. Begin a journey with us at Swire Coca-Cola and belong to a community of dedicated team members who think big and believe in winning together.

Job Details:

Schedule: 7:00am - 4:00pm

Pay: $24.83

Job Level: 2

What does a Field Service Technician do at Swire Coca-Cola? As a Field Service Technician II, you will be a key member of our Field Service team, responsible for the proper repair, maintenance and occasional installation of beverage equipment at various client locations. You will play a crucial role in ensuring the rapid response to equipment malfunctions while providing exceptional service. As a Technician II, your work focused more on fountain repair and/or perform repairs on coolers, vending machines, and payment systems. This position may require fountain install/removal and cold drink equipment install/ removal in some territories. This position offers excellent opportunities for skill development and career growth.

Responsibilities:

• Perform on-site repairs, part replacements, and adjustments to restore beverage fountains, coolers, and vending equipment to optimal functionality
• Diagnose multiple types of complex equipment ( e.g., B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, Coolers and Vending) to determine work, parts, and materials needed and make required repairs
• Ensure that all plumbing, electrical, and mechanical connections are properly installed and functioning correctly
• Install, assemble, and configure beverage fountains/ cold drink equipment and related equipment as needed
• Document travel, labor, and materials (parts and supplies) using a handheld device
• Check-in and out equipment and materials (parts and supplies) using a designated process
• Maintain accurate parts inventory ($30-$35K est. value)
• Performs other duties as assigned

Requirements:

• High School Diploma (or GED) High School Diploma or GED equivalent required
• 1+ years previous experience in beverage equipment repair, maintenance, or a related field required
• Must be at least 21 years of age and have a valid Driver's License
• Lift up 50lbs repetitively and occasionally up to 80lbs
• Ability to operate and/or use a variety of hand and power tools
• Knowledge of electrical systems and components, mechanical and technical skills, with the ability to troubleshoot and repair equipment

Due to the nature of our work and to help maintain a safe workplace for our employees and customers, after a candidate receives a conditional offer of employment, they will be required to complete pre-employment screening. This includes a criminal background check, drug screening, and for certain roles, a motor vehicle record review.

Screening results are evaluated based on several factors, including the nature and severity of an offense, how much time has passed, the relevance to the position, patterns of repeated offenses, and driving history for roles that require operating a vehicle.

All results are reviewed fairly and in accordance with applicable state and federal laws, including the Fair Credit Reporting Act.

Swire Coca-Cola is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics. Swire Coca-Cola does not sponsor applicants for work visas.