Field Service Technician II

Jobtailor; Wichita (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor is seeking a Field Service Technician to install, maintain, and service electromechanical equipment including ATMs and self-checkout systems within a defined territory. The role requires travel and on-site service across the Wichita area, with focus on timely issue resolution and customer satisfaction.

The ideal candidate will have PC skills, basic electronic knowledge, and the ability to work rotating or weekend shifts. Safety and driving responsibilities are integral to daily tasks.

Qualifications

• Local candidate within designated geographic area.
• Authorized to work in the US.
• Must be at least 19 years old.
• Valid driver’s license and NCR Atleos fleet compliant driving record.
• PC skills and basic electronic OS familiarity.
• Ability to perform essential functions with or without accommodation.
• Willing to travel extensively, driving several hours daily.
• Rotating and weekend shifts.
• Ability to lift up to 50 lbs.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance repair and system overhauls.
• Manage everything from network faults and traffic, to configuration, security, and remote system access.

Skills

Customer service

Electromechanical service

ATM servicing

Network security

Job description

Responsibilities:

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance repair and system overhauls.
• Manage everything from network faults and traffic, to configuration, security, and remote system access.

Requirements

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 19 years of age.
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

Core Competencies

Demonstrates expertise in servicing electromechanical equipment, including ATMs and self-checkout systems, while effectively managing network configurations and security. Capable of performing maintenance and repairs with a strong focus on customer service and operational efficiency.