Field Service Technician I: UPS & Power Systems

Vertiv Corporation; Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE

Tools of the trade

401k

Profit Sharing

Generous PTO/Vacation

Medical

Vision & Dental

Job summary

Vertiv is seeking a Field Service Technician to perform scheduled and remedial service on Small to Medium UPS, Power Distribution Units, and Battery systems while upholding safety and quality standards. You will establish rapport with customers and work with sales, service teams, and leadership to ensure high service levels.

The role requires travel, flexible schedules, and a valid driver's license, with comprehensive training and strong emphasis on work-life balance.

Qualifications

• Requires excellent communication and professional writing skills.
• Demonstrates ability to manage time and prioritize tasks.
• Must be able to collaborate across teams and customers.

Responsibilities

• Perform service tasks on UPS, power distribution, and battery systems.
• Provide on-site and phone assistance to customers.
• Maintain and operate company vehicle in compliance with policy and safety guidelines.
• Coordinate with Technical Support on issues and follow published guidelines.
• Complete administrative tasks and maintain inventory per policy.

Skills

Excellent communication

Time management

Team collaboration

Decision making under pressure

Education

High School or Vocational School Diploma

Tools

Electrical test equipment

Microsoft Office

Vertiv software

Job description

Vertiv is seeking a Field Service Technician to perform scheduled and remedial service on Small to Medium UPS, Power Distribution Units, and Battery systems while upholding safety and quality standards. You will establish rapport with customers and work with sales, service teams, and leadership to ensure high service levels.

The role requires travel, flexible schedules, and a valid driver's license, with comprehensive training and strong emphasis on work-life balance.