Field Service Tech – UPS & Power Systems

Vertiv Group; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE and tools

401k and Profit Sharing

Generous PTO/Vacation

Medical, Vision & Dental

Job summary

Vertiv seeks a Field Service professional to install, commission, and service UPS, power distribution, and battery systems across customer sites. You will work with customers, sales reps, and teams to ensure high-quality service and safety adherence.

The role requires driving, travel, and hands-on electrical/electronic troubleshooting, with on-the-job training and potential for career growth within Vertiv's service network.

Qualifications

• Communicate professionally and respectfully in written and verbal form.
• Manage time effectively by prioritizing technical and administrative tasks.
• Collaborate with peers, customers, suppliers, and leadership.
• Complete administrative tasks (i.e. report writing, time entry, expense reporting) promptly.
• Able to balance technical tasks with administrative duties.

Responsibilities

• Perform service tasks as assigned per company policies.
• Provide on-site and phone assistance to customers.
• Coordinate with Technical Support on issues.
• Implement Field Change Notices per guidelines.
• Maintain safety compliance and PPE usage.

Skills

Professional communication

Time management

Team collaboration

Administrative tasks

Customer service mindset

Education

ASEET or AMEET (preferred)

2+ years relevant industry experience

Tools

Microsoft Office

Vertiv software

Job description

Vertiv seeks a Field Service professional to install, commission, and service UPS, power distribution, and battery systems across customer sites. You will work with customers, sales reps, and teams to ensure high-quality service and safety adherence.

The role requires driving, travel, and hands-on electrical/electronic troubleshooting, with on-the-job training and potential for career growth within Vertiv's service network.