Field Service Technician I - Internet & TV Installations

Twin Valley company; Kansas; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Family-oriented values

Opportunities for professional growth

Job summary

A family-owned broadband provider in Kansas is seeking a Service Technician 1 responsible for installing and maintaining telecommunication services for residential and business customers. The ideal candidate will have a solid technical background, excellent customer service skills, and a desire to work within a collaborative team environment. This role offers competitive pay and benefits while serving the local community.

Qualifications

• Experience in office productivity software including email and spreadsheets.
• Skill in reading blueprints, maps, and related documents.
• Knowledge of cable installation and repair procedures.

Responsibilities

• Install and maintain telephone, internet, security, and TV services.
• Troubleshoot and repair customer-premises equipment and wiring.
• Prepare documentation for accurate plant records and billing.

Skills

Customer service

Problem-solving

Technical skills

Collaborative skills

Sales acumen

Education

High school diploma or equivalent

Associate degree in electronics or telecommunications

Tools

Basic electronics knowledge

Test equipment

Hand and power tools

Job description

A family-owned broadband provider in Kansas is seeking a Service Technician 1 responsible for installing and maintaining telecommunication services for residential and business customers. The ideal candidate will have a solid technical background, excellent customer service skills, and a desire to work within a collaborative team environment. This role offers competitive pay and benefits while serving the local community.