Field Service Technician I

SESCO Lighting, Inc.; Charlotte (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

SESC0 Lighting, Inc. in Charlotte, NC is seeking a Field Service Technician to serve as a technical resource for customers and factories, troubleshooting lighting control systems, and supporting start-ups in the field. This role requires independent work and strong problem-solving skills.

You will read blueprints, program controls, test in the field, and travel extensively to installations. The ideal candidate has 2-3 years in electrical or low-voltage work, solid networking basics, and

Qualifications

• 2-3 years' experience on electrical or low voltage system.
• Knowledge of low voltage system and logic programming.
• Basic understanding of electrical power systems.
• Understanding of basic Networking principles.
• Ability to read and understand building and control drawings.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must have excellent communication skills both verbal and written.
• Must have the ability to multi-task and make decisions quickly.
• Must be able to travel extensively.
• Must possess a valid driver's license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage.
• Must be proficient on Word, Excel, and Outlook.

Responsibilities

• Provides start-ups and service for lighting control manufacturers, including field start-ups.
• Identify solutions to on-site technical issues involving lighting control systems.
• Provides control programming and testing in the field.
• Provides investigation and analysis in the field.
• Makes or directs installation corrections to solve problems.
• Other duties as assigned by manager.
• Travel extensively as required.

Skills

Electrical/Low Voltage Experience

Low Voltage Systems

Networking Basics

Reading Building/Control Drawings

Communication Skills

Multi-tasking & Quick Decision Making

Travel Willingness

Driver's License & Auto Insurance

MS Office Proficiency

Job description

Position Summary:

Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.

Position Responsibilities:

• Provides start-ups and service for lighting control manufactures to including but not limited to:
• Identify solutions to on-site technical issues involving lighting control systems
• Provides control programming and testing in the field
• Provides investigation and analysis in the field
• Makes or directs installation corrections to solve problems
• Other duties as assigned by manager
• 2-3 years' experience on electrical or low voltage system
• Knowledge of low voltage system and logic programming
• Basic understanding of electrical power systems
• Understanding of basic Networking principles
• Ability to read and understand building and control drawings
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Understanding the implications of new information for both current and future problem solving and decision making
• Must have excellent communication skills both verbal and written
• Must have the ability to multi-task and make decisions quickly
• Must be able to travel extensively
• Must possess a valid driver's license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage
• Must be proficient on word, excel, and outlook