Field Service Technician I

SESCO Lighting, Inc.; Florida; On-site; USD 55,000 - 85,000; Full time

Job summary

SESC0 Lighting, Inc. is seeking a technical support field service specialist responsible for start-ups, service, and troubleshooting of lighting control systems. The role involves direct on-site work with customers and factories, including programming, testing, and problem solving.

You will diagnose electrical and low-voltage issues, read drawings, and implement installation corrections. Travel is extensive; strong communication skills are essential.

Qualifications

• 2-3 years experience on electrical or low voltage systems
• Knowledge of low voltage systems and logic programming
• Basic understanding of electrical power systems
• Understanding of basic networking principles
• Ability to read and understand building and control drawings
• Strong problem-solving skills and logical reasoning
• Excellent verbal and written communication skills
• Ability to multi-task and make quick decisions
• Willingness to travel extensively
• Valid driver’s license and auto insurance meeting minimum requirements

Responsibilities

• Provides start-ups and service for lighting control manufacturers.
• Identify solutions to on-site technical issues involving lighting control systems.
• Provides control programming and testing in the field.
• Provides investigation and analysis in the field.
• Makes or directs installation corrections to solve problems.
• Other duties as assigned by manager

Skills

Troubleshooting

Field service

Networking basics

Reading drawings

Communication

Travel readiness

Tools

Word

Excel

Outlook

Job description

Position Summary: Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.

Position Responsibilities:

• Provides start-ups and service for lighting control manufactures to including but not limited to:
• Identify solutions to on-site technical issues involving lighting control systems
• Provides control programming and testing in the field
• Provides investigation and analysis in the field
• Makes or directs installation corrections to solve problems
• Other duties as assigned by manager
• 2-3 years’ experience on electrical or low voltage system
• Knowledge of low voltage system and logic programming
• Basic understanding of electrical power systems
• Understanding of basic Networking principles
• Ability to read and understand building and control drawings
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Understanding the implications of new information for both current and future problem solving and decision making
• Must have excellent communication skills both verbal and written
• Must have the ability to multi-task and make decisions quickly
• Must be able to travel extensively
• Must possess a valid driver’s license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage
• Must be proficient on word, excel, and outlook