Field Service Technician — Humanoid Robots

Americanreindustrialization; San Jose (CA); On-site; USD 75,000 - 115,000; Full time

Job summary

Figure, an AI robotics company headquartered in San Jose, CA, seeks a Mobile Service Technician to support our humanoid robot fleet at customer facilities and deployment zones. You will travel to sites, perform maintenance, and troubleshoot complex systems with engineers and fabrication teams.

The role requires strong mechanical ability, experience with electrical diagnostics, and a customer-facing mindset. Valid driver’s license and clean record are required.

Qualifications

• 3+ years of experience working with complex systems.
• Familiarity with computer-based tools (CMD prompt, Google Suite, in-house development GUIs).
• Familiarity with electrical hardware-based diagnostic tools (Scope, Digital Multimeter, Current Probes).
• Familiarity with torque tools and mechanical assembly.
• Ability to read PCB and Harness schematics.
• Full system architecture diagnostic experience and organized diagnostic processes.
• Ability to remove and replace mechanical components up to 50lbs.

Responsibilities

• Maintain humanoid robots and mobile infrastructure at customer sites.
• Perform routine maintenance and repairs on the humanoid robot fleet.
• Troubleshoot mechanical, electrical and software issues.
• Collaborate with engineering, build, validation and fabrication teams to resolve issues quickly.
• Provide on-site feedback to Development teams to drive product improvements.
• Keep detailed records of maintenance and repairs.
• Develop tools and document diagnostic procedures for process improvement.
• Follow assembly documentation and work within short timelines.
• Possess customer-facing communication experience.

Skills

Mechanical aptitude

Troubleshooting

On-site maintenance

Tools

CMD prompt

Google Suite

In-house development GUI

Scope

Digital Multimeter

Current Probes

Torque tools

PCB/Harness schematics reading

Job description

Figure, an AI robotics company headquartered in San Jose, CA, seeks a Mobile Service Technician to support our humanoid robot fleet at customer facilities and deployment zones. You will travel to sites, perform maintenance, and troubleshoot complex systems with engineers and fabrication teams.

The role requires strong mechanical ability, experience with electrical diagnostics, and a customer-facing mindset. Valid driver’s license and clean record are required.