Field Service Technician - Heavy Equipment Repair

Ascendum Machinery, Inc.; Buford (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Ascendum Machinery, Inc. in Buford, GA, is seeking a Field Service Technician to perform on-site repairs and preventive maintenance on construction equipment, ensuring customer satisfaction and safety. You will travel up to 100% and manage tools, paperwork, and safety compliance.

The role requires trade school training, strong troubleshooting, and clear communication with customers and team members. Join a company committed to reliable service and safety.

Qualifications

• Trade school completion in a related field.
• Proficient with MS Office (Word, Excel, Outlook).
• Strong communication with customers and co-workers.
• Knowledge of OSHA/MSHA safety practices.
• Aptitude for repairing, troubleshooting, and servicing equipment.
• Mechanical knowledge of hydraulics, electronics, diesel engines.
• Attention to detail and clear written documentation.
• Customer orientation and relationship-building.
• Willingness to work extended hours and flexible branch hours.
• Must own set of tools for repairing equipment.

Responsibilities

• Repair and service machinery to achieve customer satisfaction.
• Maintain and operate the service truck and company tools safely.
• Stay current with safety training, product updates, and service goals.
• Complete work with minimal re-work and without direct supervision.
• Safely use Ascendum tools and service equipment.
• Order parts through Ascendum Parts to complete tasks.
• Follow all safety requirements at all times.
• Complete required paperwork and maintain records/photos.
• Leave work site clean or better after job completion.
• Meet DOT requirements, including physical and regulations.
• Participate in training and development programs.
• Be flexible to assist with other duties as needed.

Skills

Trade school

Customer communication

Safety compliance

Troubleshooting

Mechanical aptitude

Attention to detail

Education

Trade school completion

Tools

MS Office

Own tools

Job description

Ascendum Machinery, Inc. in Buford, GA, is seeking a Field Service Technician to perform on-site repairs and preventive maintenance on construction equipment, ensuring customer satisfaction and safety. You will travel up to 100% and manage tools, paperwork, and safety compliance.

The role requires trade school training, strong troubleshooting, and clear communication with customers and team members. Join a company committed to reliable service and safety.