Field Service Technician – Construction Equipment

Ascendum Machinery, Inc.; Richmond Hill (GA); On-site; USD 30,000 - 47,000; Full time

Job summary

Ascendum Machinery, Inc. is seeking a Field Service Technician to perform repairs and maintenance on construction equipment at customer sites. You will travel to job locations, diagnose issues, and complete service tasks following established procedures.

The role requires trade school training, solid computer skills (Word, Excel, Outlook), familiarity with OSHA and MSHA, and the ability to lift up to 75 pounds. A valid DOT card and a driver’s license are expected; you must supply your own tools.

Qualifications

• Trade school completion in appropriate field.
• Computer skills: Word, Excel, Outlook.
• Ability to communicate positively with customers and co-workers.
• Knowledge of OSHA, MSHA and Ascendum requirements.
• Aptitude for repairing, troubleshooting, and servicing equipment.
• Mechanical knowledge of hydraulics, electronics, and diesel engines.
• Strong attention to detail.
• Good verbal and written communication.
• Document work clearly and concisely.
• Customer oriented with energy and enthusiasm.
• Compatible with branch hours and extended days as needed.
• Must own a set of tools.

Responsibilities

• Repair and service machinery for complete customer satisfaction.
• Maintain, safely operate, and care for assigned service truck and tools.
• Stay up-to-date on safety training, product training, and department goals.
• Complete assigned work with minimum re-work.
• Work without direct supervision.
• Order parts through Ascendum Parts to complete work.
• Follow all safety requirements at all times.
• Complete required paperwork and maintain records/photos as required.
• Leave the work site clean or better after job completion.
• Complete all DOT requirements, including physicals and safety regulations.
• Participate in training and development programs.
• Respond to other duties as assigned.

Skills

Trade school

Customer service

Documentation

OSHA/MSHA

Hydraulics

Diesel engines

Electrical systems

Education

Trade school

Job description

Ascendum Machinery, Inc. is seeking a Field Service Technician to perform repairs and maintenance on construction equipment at customer sites. You will travel to job locations, diagnose issues, and complete service tasks following established procedures.

The role requires trade school training, solid computer skills (Word, Excel, Outlook), familiarity with OSHA and MSHA, and the ability to lift up to 75 pounds. A valid DOT card and a driver’s license are expected; you must supply your own tools.