Field Service Technician - Heavy Equipment & Drilling

Rionequipment; Omaha (NE); On-site; USD 55,104 - 68,880; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

HSA and FSA Options

401(k) with Profit Sharing

Paid Vacation and Holidays

Company-Paid Basic Life Insurance

Supplemental Life Insurance

Short-Term and Long-Term Disability

Tuition Reimbursement

In-House Technical Training and Dev

Paid Military Leave

Job summary

Aksela seeks a Field Service Technician to diagnose and repair heavy foundation drilling equipment across the US. You’ll inspect machines, troubleshoot engines, hydraulics and electrical systems, and stock parts to minimize downtime.

You’ll travel within the territory, perform overnight assignments as needed, and maintain service reports, quotes, and customer communications. Industry experience and a valid license are required.

Qualifications

• 3+ years of experience repairing heavy equipment, construction equipment, diesel-powered equipment, drilling equipment, cranes, mining equipment, agricultural equipment, or similar machinery.
• Strong mechanical, hydraulic, and electrical troubleshooting skills.
• Ability to independently diagnose and repair complex equipment issues.
• Experience using diagnostic software, service manuals, and electronic service tools.
• Strong customer service and communication skills.
• Valid driver's license and ability to travel throughout the assigned territory.

Responsibilities

• Perform machine inspections, diagnostics, and performance testing to identify equipment issues.
• Troubleshoot and repair engines, hydraulics, electrical systems, transmissions, powertrains, steering, brakes, and electronic control systems.
• Analyze machine failures and determine root causes to minimize downtime.
• Utilize service manuals, diagnostic software, and parts catalogs to accurately identify repairs and required components.
• Order and manage repair parts, including warranty and core return processes.
• Communicate repair findings and recommendations directly with customers.
• Complete service reports, time entries, and repair documentation accurately and promptly.
• Assist in preparing repair quotes and parts recommendations.
• Work safely and professionally while adhering to all Aksela, customer, OSHA, MSHA, and HAZMAT requirements.
• Travel throughout the territory and perform occasional overnight assignments as needed.

Skills

Mechanical troubleshooting

Hydraulic systems

Electrical troubleshooting

Diagnostics software

Customer service

Valid driver's license

Tools

Diagnostic software

Service manuals

Job description

Aksela seeks a Field Service Technician to diagnose and repair heavy foundation drilling equipment across the US. You’ll inspect machines, troubleshoot engines, hydraulics and electrical systems, and stock parts to minimize downtime.

You’ll travel within the territory, perform overnight assignments as needed, and maintain service reports, quotes, and customer communications. Industry experience and a valid license are required.