Field Service Technician – Heavy Equipment, 75% Travel

J.H. Fletcher & Co.; Huntington (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Employer funded health insurance

Profit-sharing retirement trust

Tuition assistance

Bonuses tied to production goals

Company vehicle

Job summary

J.H. Fletcher & Co. is seeking a Field Service Representative to install, repair, and troubleshoot heavy equipment at customer sites. The role requires extensive travel and includes a company vehicle, with a focus on safety and quality service.

Ideal candidates have strong electrical and hydraulic expertise, read technical manuals, and can work independently to meet deadlines while delivering excellent customer support.

Qualifications

• High School diploma or equivalent.
• Technical, mechanical and troubleshooting abilities to define and perform maintenance and repairs.
• A valid driver’s license and ability to operate company service trucks and follow DOT regulations.
• Ability to read and comprehend technical service manuals.
• Ability to use hand tools, welders, micrometer and other tools.
• Ability to lift 50 pounds and work underground, MSHA training.

Responsibilities

• Perform advanced installation, repair, maintenance, and troubleshooting of J.H. Fletcher & Co. equipment at customer sites.
• Provide technical support and orient customers on operation and maintenance of equipment.
• Conduct site surveys, prepare detailed reports on service interventions, and recommend improvements.
• Manage inventory of parts and tools required for field service tasks.
• Ensure safety protocols and company policies while on-site.
• Develop and maintain strong customer relationships and deliver exceptional service.

Skills

Electrical

Hydraulics

Troubleshooting

Engineering

Education

High School diploma

Tools

Hand tools

Welding equipment

Micrometer

Job description

J.H. Fletcher & Co. is seeking a Field Service Representative to install, repair, and troubleshoot heavy equipment at customer sites. The role requires extensive travel and includes a company vehicle, with a focus on safety and quality service.

Ideal candidates have strong electrical and hydraulic expertise, read technical manuals, and can work independently to meet deadlines while delivering excellent customer support.