Field Service Technician – Hardware & On‑Site IT Repair

TD SYNNEX; North Carolina; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth Programs

Life Empowerment Program

Diversity & Inclusion

Job summary

TD SYNNEX is seeking a Field Service Technician to diagnose, repair, and maintain computer hardware across customer locations. This role offers hands-on field experience and supports early-career IT professionals looking to grow into advanced engineering or infrastructure roles.

Applicants must live within a 45-minute commute of listed areas including Charlotte, NC, Long Island, NY, and other major markets. Expect travel, on-site support, and collaboration with cross-functional teams.

Qualifications

• 1–2 years in IT support, field services, or hardware repair.
• Valid driver''s license with a clean driving record.
• Customer-facing technical experience preferred

Responsibilities

• Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications
• Replace defective parts and perform hardware installations and upgrades
• Collect and communicate technical data to support teams for escalations and project planning
• Follow established service procedures, documentation standards, and daily administrative processes
• Deliver excellent on-site support and maintain positive client relationships

Skills

IT Support

Field Services

Hardware Repair

Job description

TD SYNNEX is seeking a Field Service Technician to diagnose, repair, and maintain computer hardware across customer locations. This role offers hands-on field experience and supports early-career IT professionals looking to grow into advanced engineering or infrastructure roles.

Applicants must live within a 45-minute commute of listed areas including Charlotte, NC, Long Island, NY, and other major markets. Expect travel, on-site support, and collaboration with cross-functional teams.