Field Service Technician: Growth & Installations

State Industrial Products Corporation; Forney (TX); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) matching up to 3%

Long term disability

Tuition assistance

Résumé du poste

State Cleaning Solutions, a division of State Industrial Products, is growing its field service team. The Account Manager (Field Service Technician) drives sales growth, performs preventative maintenance, installs equipment, and manages route completion within an assigned territory.

The role also involves servicing customers, documenting results, and collecting payments when necessary. The ideal candidate has a background in customer service or sales, mechanical repair experience, and the

Qualifications

• High school diploma or GED required.
• Background in customer service and/or sales required.
• Prior experience in mechanical repair strongly preferred.
• Proven ability to sell value-added products and services.
• Strong mechanical aptitude with the ability to install, repair, and maintain equipment.
• Demonstrated ability to troubleshoot and resolve complex issues.
• Ability to operate company vehicles in compliance with fleet policy.
• Ability to consistently lift up to 60 lbs.

Responsabilités

• Meet or exceed targets for routing efficiency, preventative maintenance standards and account retention on a monthly, quarterly, and annual basis.
• Perform comprehensive preventative maintenance services, ensuring equipment is safe, compliant, and operating effectively.
• Conduct equipment installations, removals, and after-hours service calls as needed.
• Ensure account retention within the assigned core business territory.
• Identify and recommend additional ancillary products and services based on customer needs.
• Document service results and chemical inventory using handheld devices and route history documentation.
• Replenish and maintain assigned inventory.
• Assist with district and inter-district coverage when required.
• Enforce and support corporate policies, guidelines, and safety standards consistently and professionally.
• Complete all required documentation, reports, and administrative tasks accurately and on time.
• Maintain regularly scheduled company vehicle maintenance (oil changes, tire rotations, washes, etc.).

Connaissances

Customer service

Sales

Mechanical repair

Troubleshooting

Time management

Vehicle operation

Formation

High school diploma or GED

Description du poste

State Cleaning Solutions, a division of State Industrial Products, is growing its field service team. The Account Manager (Field Service Technician) drives sales growth, performs preventative maintenance, installs equipment, and manages route completion within an assigned territory.

The role also involves servicing customers, documenting results, and collecting payments when necessary. The ideal candidate has a background in customer service or sales, mechanical repair experience, and the