Field Service Technician - Gaming Equipment (Entry Level)

Triple Seven Gaming - Terminal Operator; Freeport (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Triple Seven Gaming is seeking a dependable Service Technician to support video gaming and redemption equipment across Northwest Illinois, including the Freeport area. This hands-on field role offers training and growth potential for someone who enjoys solving problems and helping customers.

You’ll travel to partner sites, troubleshoot and repair equipment, perform preventive maintenance, and document repairs while building strong relationships with location staff.

Qualifications

• Reliability, good judgment, and the ability to work independently in the field.
• Strong attention to detail and willingness to learn new equipment and systems.
• Clear communication and a customer-service mindset.

Responsibilities

• Travel to partner locations to troubleshoot, repair, and maintain video gaming terminals (VGTs) and redemption terminals (RTs).
• Respond to service requests and follow through until equipment is back in service.
• Perform routine checks and preventive maintenance, and identify recurring issues.
• Document repairs, parts used, and any follow-up needed.
• Build good working relationships with location staff and represent Triple Seven Gaming professionally.

Skills

Reliable

Independent work

Attention to detail

Customer-service mindset

Clear communication

Willingness to learn

Travel readiness

Job description

Triple Seven Gaming is seeking a dependable Service Technician to support video gaming and redemption equipment across Northwest Illinois, including the Freeport area. This hands-on field role offers training and growth potential for someone who enjoys solving problems and helping customers.

You’ll travel to partner sites, troubleshoot and repair equipment, perform preventive maintenance, and document repairs while building strong relationships with location staff.