Field Gaming Equipment Technician

Golden Route Operations, LLC

Libertyville (IL)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

J&J Ventures Gaming, LLC is seeking a Gaming Service Technician to troubleshoot, service, and repair video gaming equipment at customer sites across the region. You will respond to calls, diagnose issues, and support management in delivering exceptional service in the field.

The ideal candidate is at least 21, holds a valid driver’s license with a clean driving record, and can meet Illinois gaming board background requirements, including fingerprinting. Training provided where needed.

Qualifications

Must be at least 21 years old.
Valid driver’s license with satisfactory driving record.
Experience troubleshooting and repairing VGTs preferred.
Reads, writes and performs basic math.

Responsibilities

Respond to service calls and complete equipment repairs efficiently by priority and location.
Coordinate with Compliance and Service teams to prepare equipment for deployment and service.
Diagnose, troubleshoot, and repair malfunctions involving electronic gaming devices.
Install, inspect, and test gaming devices and related systems to support operations.
Communicate professionally with clerks, management, and customers to resolve issues.
Complete and maintain service documentation and device records.
Monitor inventory levels and communicate parts needs to minimize downtime.