Job Overview
We are hiring Robot Technicians to deploy, maintain, troubleshoot, and support advanced warehouse robotic systems. This is a hands-on role combining mechanical and electrical repair with Linux-based software troubleshooting.
The ideal candidate has strong hardware troubleshooting skills and is also comfortable using command-line tools, reviewing logs, running scripts, and working with engineering teams to resolve technical issues.
Key Responsibilities
- Deploy and support robotic fleets in warehouse environments
- Commission, test, configure, and debug robotic systems
- Troubleshoot mechanical, electrical, and software-related robot issues
- Diagnose failures and perform routine and incident-based maintenance
- Use Linux command-line tools to review logs, run scripts, and support diagnostics
- Flash firmware and perform basic software configuration and troubleshooting
- Work with engineering teams to resolve complex technical issues
- Perform electrical troubleshooting using multimeters and related diagnostic equipment
- Complete mechanical repairs, assembly, adjustments, and component replacement
- Use soldering, crimping, torque, and standard hand tools as part of daily repairs
- Support root-cause analysis for major field incidents
- Provide onsite technical support and training to customer teams
- Maintain accurate service and repair documentation
Requirements
- Hands-on experience troubleshooting and repairing robots, industrial equipment, automation systems, mechatronics, or similar equipment
- Strong mechanical and electrical troubleshooting skills
- Comfortable using multimeters, hand tools, torque tools, soldering equipment, and electrical crimping tools
- Basic Linux command-line experience
- Comfortable navigating directories, reviewing logs, and running predefined scripts
- Ability to troubleshoot technical issues methodically and explain your troubleshooting process
- Strong attention to detail and ability to follow technical procedures accurately
- Strong written and verbal communication skills
- Ability to work independently and take ownership of technical issues
- Comfortable working directly with customers and engineering teams
- Ability to stand for extended periods and lift up to 50 pounds
Linux & Software Experience
- Comfortable using basic Linux commands such as cd, ls, cat, grep, and tail
- Able to connect to robotic systems using SSH
- Able to run predefined Bash or diagnostic scripts
- Able to review system logs and identify basic errors
- Comfortable opening and editing basic configuration files using nano or vim
- Able to follow step-by-step software troubleshooting procedures
Preferred Qualifications
- 4+ years of troubleshooting or debugging experience in robotics, industrial automation, mechatronics, or similar systems
- Mobile robotics experience
- Experience with basic system administration or network configuration
- Familiarity with relational databases or SQL
- Ability to read mechanical drawings, system block diagrams, circuit schematics, and engineering manuals
- Experience supporting robotic deployments or field service operations
- Experience working directly with engineering teams on hardware and software issues