Field Service Technician – Food Processing Equipment Expert

Laitram LLC; Harahan (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

Laitram Machinery, a division of Laitram LLC, is seeking a Field Service Technician to service Gulf Coast accounts from a home-office base in Harahan, LA, reporting to the Customer Service Manager in New Orleans. This role emphasizes customer relations, field installations and ongoing equipment optimization.

Responsibilities include leading mechanical and electrical installations, training customers, performing trials, and providing warranty support.

Qualifications

• High school diploma or equivalent.
• Minimum 5+ years' experience as mechanical or electrical technician.
• Ability to travel 30% domestically and internationally; weekend/holiday work.
• Valid driver’s license with clean record.
• Ability to read drawings and manuals; self-teach new tech.

Responsibilities

• Plan, manage and perform mechanical and electrical assembly, installation and commissioning.
• Lead subcontractors engaged by Laitram Machinery.
• Train customers to operate and optimize equipment.
• Plan and perform trials to optimize performance.
• Provide warranty support by diagnosing failures and ordering parts.
• Provide technical feedback to Engineering/R&D.
• Assist commercial team in selling equipment and services.

Skills

Mechanical skills

Electrical skills

Travel readiness

Customer service

Communication

Reading drawings

Excel/Word

Safety awareness

Education

Technical degree/Associate in electrical/mechanical/automation

High school diploma

Tools

CRM (Dynamics 365)

Industrial controls

PLC

SCADA

Job description

Laitram Machinery, a division of Laitram LLC, is seeking a Field Service Technician to service Gulf Coast accounts from a home-office base in Harahan, LA, reporting to the Customer Service Manager in New Orleans. This role emphasizes customer relations, field installations and ongoing equipment optimization.

Responsibilities include leading mechanical and electrical installations, training customers, performing trials, and providing warranty support.