Field Service Technician – Food Processing Equipment

Cozzini, LLC.; Elk Grove Village (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account

Company-Paid Life Insurance

Company-Paid Disability Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

401(k) with Employer Match

Paid Technician Training Programs

Job summary

Cozzini, LLC is seeking a Field Service Technician to join our Technical Service team. You will install, maintain, troubleshoot, and repair complex industrial food processing equipment at customer facilities while traveling extensively.

This on-site role requires electro-mechanical expertise, problem-solving skills, and the ability to train customer teams on equipment, safety protocols, and best practices. A valid driver’s license and willingness to travel are essential.

Qualifications

• Minimum of 1 year of field service experience, preferably within the meat processing or food processing industry.
• Strong knowledge of electro-mechanical systems, troubleshooting, and repair techniques.
• Familiarity with PLC systems and control panels.
• Ability to read and interpret technical manuals, schematics, and electrical diagrams.
• Excellent problem-solving and customer service skills.
• Strong communication and interpersonal abilities, including the ability to explain technical concepts to non-technical users.
• Ability to work independently and manage time effectively while traveling and working on-site.
• Willingness and ability to travel extensively, including occasional short-notice and after-hours support.
• Valid driver's license required.

Responsibilities

• Travel extensively to customer facilities to lead the installation, commissioning, repair, and modification of automated food processing equipment.
• Diagnose and resolve complex mechanical, pneumatic, electrical, PLC, and control panel issues efficiently.
• Perform comprehensive preventive maintenance to maximize equipment reliability and operational uptime.
• Train customer operations and maintenance teams on equipment functionality, safety protocols, and mechanical best practices.
• Provide real-time technical support and troubleshooting guidance both on-site and remotely via phone or digital communication.
• Act as a trusted technical advisor to help customers optimize their production lines.
• Complete detailed, accurate service reports and document technical findings, root causes, and parts used.
• Effectively manage your assigned tools, equipment, and spare parts inventory.
• Adhere strictly to all company and customer safety procedures (Lockout/Tagout, OSHA compliance) to maintain a safe working environment.
• Support urgent customer situations and after-hours service needs as required to ensure critical production continuity.

Skills

Field service

Electro-mechanical

PLC familiarity

Customer service

Travel readiness

Tools

PLC systems

Job description

Cozzini, LLC is seeking a Field Service Technician to join our Technical Service team. You will install, maintain, troubleshoot, and repair complex industrial food processing equipment at customer facilities while traveling extensively.

This on-site role requires electro-mechanical expertise, problem-solving skills, and the ability to train customer teams on equipment, safety protocols, and best practices. A valid driver’s license and willingness to travel are essential.