Field Service Technician – Fire & Security Systems
Securitas Technology Corporation
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Benefits offered by this job
Job summary
Securitas Technology Corporation in Lee's Summit, MO is seeking an on-site service technician. The role focuses on servicing fire alarm, intrusion, access control, and video surveillance systems, diagnosing faults, and restoring operations with careful adherence to codes and safety standards.
Responsibilities include preventive maintenance, system configuration, documentation, and on-site customer support. A high school diploma and low voltage experience are required; EL06 licensing near
Qualifications
- High School diploma or equivalent.
- EL06 license near completion or obtainable.
- Experience with low voltage installations preferred.
Responsibilities
- Respond to service calls, inspections, and trouble tickets for fire alarm, intrusion, access control, and video surveillance systems to ensure customer systems remain operational and compliant.
- Diagnose, troubleshoot, and repair system faults in the field, working independently or alongside other technicians to restore system functionality.
- Perform scheduled preventive maintenance, testing, and inspections on life safety and electronic security systems in accordance with manufacturer specifications and applicable codes.
- Configure, program, and make routine system changes including user permissions, access control databases, panel programming, and device configuration.
- Document all service activity, repairs, inspections, and system modifications accurately within company service management and reporting platforms.
- Complete detailed service reports and technical documentation that clearly communicate system conditions, deficiencies, corrective actions, and recommendations to both technical and non-technical customers.
- Test system operation following repairs, programming changes, upgrades, or device replacements to verify proper performance and code compliance.
- Install, commission, and support software, firmware, and hardware upgrades for fire alarm, access control, intrusion detection, and video monitoring systems.
- Assist with system expansions, device additions, major modifications, and equipment replacements while maintaining adherence to safety standards, company procedures, and applicable fire and security regulations.
- Provide professional customer support on-site by explaining system operation, identifying potential issues, and recommending corrective actions or improvements.
Skills
Education
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Job description
Securitas Technology Corporation in Lee's Summit, MO is seeking an on-site service technician. The role focuses on servicing fire alarm, intrusion, access control, and video surveillance systems, diagnosing faults, and restoring operations with careful adherence to codes and safety standards.
Responsibilities include preventive maintenance, system configuration, documentation, and on-site customer support. A high school diploma and low voltage experience are required; EL06 licensing near
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