Field Service Technician - Security & Low-Voltage Systems

Alarm Detection Systems, Inc.

Chicago Heights (IL)

On-site

USD 32,000 - 44,000

Full time

7 hours ago
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Benefits offered by this job

Company Vehicle
Company Cell Phone
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Employer Match
PTO
Holidays
Tuition Reimbursement
EAP
Professional Development

Job summary

Alarm Detection Systems, Inc. seeks a Service Technician to diagnose, service, test, and repair residential and commercial burglar alarm systems across a field-based service area. You will work with low‑voltage systems, including fire alarm, access control, and video surveillance when needed.

Join a company that supports hands‑on troubleshooting, customer interaction, and ongoing professional development. A company vehicle and cell phone are provided as part of a comprehensive benefits package.

Qualifications

  • High school diploma or equivalent required.
  • Minimum of 2 years electronic troubleshooting experience.
  • Minimum of 1–2 years customer service experience required.
  • Two years of basic electronics experience preferred.

Responsibilities

  • Diagnose, service, test, and repair burglar alarm systems and related equipment.
  • Depending on your assigned service area, work may also include fire alarm, access control, video surveillance, and other low‑voltage security systems.
  • Inspect, troubleshoot, repair, and replace system components, including control panels and detectors.
  • Identify deficiencies, determine causes, and recommend corrective actions.
  • Test serviced systems to verify proper operation and adherence to ADS standards.
  • Educate customers on operation and basic use of their systems and answer questions.
  • Complete accurate service documentation and maintain vehicle/equipment.
  • Coordinate with coordinators and customers on scheduling and updates.
  • Partner with ADS teams to resolve service needs efficiently.
  • Follow ADS safety policies and safe electrical work practices.
  • Participate in rotating on‑call schedule for after‑hours service.

Skills

Electronic troubleshooting
Customer service
Communication
Independent work
Documentation

Education

High school diploma or equivalent
Technical or vocational education

Tools

Hand tools
Testing equipment
Electronic diagnostic tools

Job description

Alarm Detection Systems, Inc. seeks a Service Technician to diagnose, service, test, and repair residential and commercial burglar alarm systems across a field-based service area. You will work with low‑voltage systems, including fire alarm, access control, and video surveillance when needed.

Join a company that supports hands‑on troubleshooting, customer interaction, and ongoing professional development. A company vehicle and cell phone are provided as part of a comprehensive benefits package.

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