Fiber & IP Network Service Technician (Field)

Hotwire Communications Ltd; Hilton Head Island (SC); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Healthcare plan

401K plan

Paid vacation and sick time

Volunteer time off

Parental leave

Service discounts for employees

Referral bonuses

Entertainment discounts

Résumé du poste

Hotwire Communications Ltd is seeking a Service Technician to perform quality installation practices, including upgrades, disconnects, and troubleshooting of all services (IP, RF video, voice, internet). The role covers fiber optic troubleshooting and configuring customer equipment, with on-field responsibilities and on-call availability.

Responsibilities include reconnects, disconnections, changes of service, and testing of drop wires; familiarity with CAT5/6, routers, Wi‑Fi, and LAN/IP

Qualifications

• Installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Ability to work with hand and power tools.

Responsabilités

• Perform reconnects, disconnects, and changes of service per procedures and safety rules.
• Troubleshoot fiber optics (1310/1490/1550 nm).
• Configure routers, access points, bridges and Wi‑Fi.
• Troubleshoot IP and LAN issues from demarc to customer premises.
• Install CAT5/CAT6 drop wires and connectors.
• Troubleshoot IP connectivity and end-user devices.
• Test and tone all drop wires from equipment room to end user location.
• Work on an on-call rotation.
• Other duties as assigned.

Connaissances

Fiber Optic Cabling

Troubleshooting

Networking concepts

Driver's license

Formation

High School Diploma

Associate degree in Internet Technologies or Engineering

Outils

CAT5/CAT6 cabling

Fiber testing equipment

LAN testing tools

Description du poste

Hotwire Communications Ltd is seeking a Service Technician to perform quality installation practices, including upgrades, disconnects, and troubleshooting of all services (IP, RF video, voice, internet). The role covers fiber optic troubleshooting and configuring customer equipment, with on-field responsibilities and on-call availability.

Responsibilities include reconnects, disconnections, changes of service, and testing of drop wires; familiarity with CAT5/6, routers, Wi‑Fi, and LAN/IP