Field Service Technician – Equipment Install & Repair

Ecolab, Inc.; Cary (NC); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Company vehicle

Benefits package

Paid training

Job summary

Ecolab seeks a Field Service Technician to join our Raleigh, NC market. This field-based role delivers high-quality service, installations, maintenance, and issue resolution across Institutional customers, traveling to Raleigh, Durham, Wake Forest, Apex, Cary, Chapel Hill, NC.

You will support warewashing, laundry, dispensing equipment, and related systems while maintaining Ecolab Brand Standards and collaborating with sales and service teams to enhance customer outcomes.

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Skills

Service experience

Driving

Education

High School Diploma or equivalent

Associate’s degree or certifications

Job description

Ecolab seeks a Field Service Technician to join our Raleigh, NC market. This field-based role delivers high-quality service, installations, maintenance, and issue resolution across Institutional customers, traveling to Raleigh, Durham, Wake Forest, Apex, Cary, Chapel Hill, NC.

You will support warewashing, laundry, dispensing equipment, and related systems while maintaining Ecolab Brand Standards and collaborating with sales and service teams to enhance customer outcomes.