Field Service Technician: Electro-Mechanical Troubleshooter

Xerox; Panama City (FL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Technical training

Career development opportunities

Medical, dental, and vision benefits

Wellness credits and Health Savings Ad

401(k) with company match

Paid time off, holidays, and personal

Job summary

Xerox is seeking a Field Service Technician in Panama City, FL to diagnose, repair, and maintain customer equipment in the field using electro-mechanical skills to maximize device availability and performance.

You will receive hands-on training and work with diagnostic tools to deliver exceptional service with a focus on customer satisfaction and safety. A valid driver’s license and ability to lift up to 50 pounds are required.

Qualifications

• Electro-mechanical troubleshooting experience with multimeter and schematics.
• Strong customer service and time management.
• Ability to work independently in field-based environment and meet commitments.
• Able to lift up to 50 pounds and drive regularly.
• Valid driver’s license and auto insurance meeting company standards.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain customer equipment using electrical and mechanical knowledge.
• Deliver professional, responsive customer service while minimizing equipment downtime.
• Use diagnostic tools, including a multimeter, and interpret electrical schematics to identify and resolve issues.
• Manage assigned service calls and territory responsibilities while meeting productivity, response time, quality, and cost targets.
• Maintain equipment, parts, and inventory to support customers within your territory.

Skills

Electro-mechanical troubleshooting

Multimeter usage

Customer service

Time management

Problem solving

Organizational skills

Independent field work

Tools

Diagnostic tools

Electrical schematics

Job description

Xerox is seeking a Field Service Technician in Panama City, FL to diagnose, repair, and maintain customer equipment in the field using electro-mechanical skills to maximize device availability and performance.

You will receive hands-on training and work with diagnostic tools to deliver exceptional service with a focus on customer satisfaction and safety. A valid driver’s license and ability to lift up to 50 pounds are required.