Field Service Technician/Driver

HME Specialists; Prescott Valley (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Job summary

HME Specialists is seeking a Field Service Technician/Driver to deliver, set up, and educate patients on medical equipment. You will interact face-to-face with customers, ensuring proper installation and operation while delivering empathetic, patient-centered support.

Ideal candidates communicate well with diverse stakeholders, troubleshoot issues efficiently, and maintain a customer-centric approach to improve patient outcomes and satisfaction.

Qualifications

• Excellent communication with patients, families, and healthcare professionals.
• Strong problem-solving and troubleshooting abilities for equipment issues.
• Empathy, patience, and understanding when assisting customers in person.

Responsibilities

• Deliver, install, and educate patients and families on medical equipment.
• Set up and ensure proper operation of equipment and provide support on-site.
• Provide exceptional customer service and clear guidance to users and caregivers.

Skills

Communication skills

Problem solving

Empathy

Patient interaction

Detail oriented

Customer service

Medical equipment knowledge

Job description

Are you looking for an exciting opportunity in the healthcare industry? Look no further! HME Specialists is currently seeking a Field Service Technician/Driver who is ready to embark on a rewarding and fulfilling career. As a Field Service Technician/Driver, you will have the chance to directly impact the lives of patients by ensuring the delivery, setup, and maintenance of medical equipment. This role offers a unique blend of technical expertise and customer interaction, making every day on the job a new and exciting experience. As a team member you will be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off.

Let us introduce ourselves

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What Would You Do As a Field Service Technician/Driver

As a Field Service Technician/Driver at HME Specialists, LLC, you will play a crucial role in delivering, setting up, and educating patients and their families on medical equipment. Your empathetic and patient approach will be invaluable as you interact with customers face to face, providing them with the support and understanding they need during a potentially challenging time. By demonstrating empathy, patience, and understanding, you will not only ensure the proper installation and operation of the medical equipment but also provide reassurance and peace of mind to patients and their loved ones. Your dedication to exceptional customer service will contribute to our customer-centric culture and make a positive impact on the lives of those we serve.

Does this sound like you?

To thrive in the Field Service Technician/Driver role at HME Specialists, LLC, certain skills and competencies are essential. First and foremost, excellent communication skills are crucial as you will be interacting with patients, their families, and healthcare professionals on a daily basis. Strong problem-solving abilities and a detail-oriented approach are necessary to effectively troubleshoot equipment issues and provide timely solutions. Additionally, you should possess a strong sense of empathy and demonstrate patience and understanding when working with customers in-person.

Familiarity with medical equipment and the ability to quickly learn and adapt to new technologies are highly valued. Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment is also required. These skills, combined with a customer-centric mindset, will enable you to provide exceptional service and support to our valued customers.

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Paid Time Off