Field Service Technician / Driver

Home Medical Equipment Specialists, Llc; Albuquerque (NM); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Job summary

HME Specialists, LLC in Albuquerque is seeking a Field Service Technician/Driver to deliver, set up, and educate patients on medical equipment. This role blends technical work with customer-facing interaction, offering opportunities to impact patients' independence and comfort.

You will troubleshoot equipment, ensure proper installation and operation, and uphold our customer-centric service standard. If you are reliable, empathetic, and comfortable learning new technologies, this is a rewarding

Qualifications

• Excellent communication with patients, families, and healthcare professionals.
• Strong problem-solving and troubleshooting skills.
• Empathy, patience, and customer-centric approach.
• Willingness to quickly learn new equipment and software.

Responsibilities

• Deliver, set up, and educate patients and families on medical equipment.
• Troubleshoot equipment and provide timely solutions.
• Maintain equipment and ensure proper operation.

Skills

Excellent communication skills

Problem-solving abilities

Detail-oriented

Empathy and patience

Ability to learn new technologies

Job description

Are you looking for an exciting opportunity in the healthcare industry? Look no further! HME Specialists is currently seeking a Field Service Technician/Driver who is ready to embark on a rewarding and fulfilling career. As a Field Service Technician/Driver, you will have the chance to directly impact the lives of patients by ensuring the delivery, setup, and maintenance of medical equipment. This role offers a unique blend of technical expertise and customer interaction, making every day on the job a new and exciting experience.

You will have the opportunity to problem solve and find innovative solutions to meet the unique needs of our customers. Our customer-centric culture means that you will play a vital role in providing outstanding service and building strong relationships with patients and healthcare professionals. If you are enthusiastic about making a difference in the lives of others and thrive in a fast-paced, forward-thinking environment, then this position is perfect for you. Join our energetic team and be part of a company that values your skills and provides opportunities for growth. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off.

Let us introduce ourselves

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What would you do as a Field Service Technician/Driver

As a Field Service Technician/Driver at HME Specialists, LLC, you will play a crucial role in delivering, setting up, and educating patients and their families on medical equipment. Your empathetic and patient approach will be invaluable as you interact with customers face to face, providing them with the support and understanding they need during a potentially challenging time. By demonstrating empathy, patience, and understanding, you will not only ensure the proper installation and operation of the medical equipment but also provide reassurance and peace of mind to patients and their loved ones. Your dedication to exceptional customer service will contribute to our customer-centric culture and make a positive impact on the lives of those we serve.

Does this sound like you?

To thrive in the Field Service Technician/Driver role at HME Specialists, LLC, certain skills and competencies are essential. First and foremost, excellent communication skills are crucial as you will be interacting with patients, their families, and healthcare professionals on a daily basis. Strong problem-solving abilities and a detail-oriented approach are necessary to effectively troubleshoot equipment issues and provide timely solutions. Additionally, you should possess a strong sense of empathy and demonstrate patience and understanding when working with customers in-person.

Familiarity with medical equipment and the ability to quickly learn and adapt to new technologies are highly valued. Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment is also required. These skills, combined with a customer-centric mindset, will enable you to provide exceptional service and support to our valued customers.

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