Healthcare Equipment Field Tech & Driver

HME Specialists, LLC; Santa Fe (NM); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life Insurance

Paid Time Off

Résumé du poste

HME Specialists, LLC in Santa Fe, NM is seeking a Field Service Technician/Driver to deliver, install, and service medical equipment for patients. The role combines hands-on technical work with strong customer service, requiring empathy and clear communication to troubleshoot issues on the spot.

The position emphasizes patient safety, timely problem resolution, and building strong relationships with patients and healthcare professionals in a fast-paced environment.

Qualifications

• Excellent communication skills to interact with patients, families and healthcare professionals.
• Ability to troubleshoot equipment issues and provide timely solutions.
• Empathetic, patient approach when supporting customers in person.
• Familiarity with medical equipment and ability to learn new technologies quickly.
• Proficiency with software/tools related to delivering, setting up and maintaining equipment.

Responsabilités

• Deliver, set up and educate patients and families on medical equipment.
• Troubleshoot equipment issues and provide timely, practical solutions.
• Maintain a customer-centric approach and ensure safe operation of equipment.

Connaissances

Communication skills

Empathy

Problem-solving

Detail-oriented

Customer service

Description du poste

HME Specialists, LLC in Santa Fe, NM is seeking a Field Service Technician/Driver to deliver, install, and service medical equipment for patients. The role combines hands-on technical work with strong customer service, requiring empathy and clear communication to troubleshoot issues on the spot.

The position emphasizes patient safety, timely problem resolution, and building strong relationships with patients and healthcare professionals in a fast-paced environment.