Field Service Technician / Driver

HME Specialists, LLC; Santa Fe (NM); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life Insurance

Paid Time Off

Descripción de la vacante

HME Specialists, LLC in Santa Fe, NM is seeking a Field Service Technician/Driver to deliver, install, and service medical equipment for patients. The role combines hands-on technical work with strong customer service, requiring empathy and clear communication to troubleshoot issues on the spot.

The position emphasizes patient safety, timely problem resolution, and building strong relationships with patients and healthcare professionals in a fast-paced environment.

Formación

• Excellent communication skills to interact with patients, families and healthcare professionals.
• Ability to troubleshoot equipment issues and provide timely solutions.
• Empathetic, patient approach when supporting customers in person.
• Familiarity with medical equipment and ability to learn new technologies quickly.
• Proficiency with software/tools related to delivering, setting up and maintaining equipment.

Responsabilidades

• Deliver, set up and educate patients and families on medical equipment.
• Troubleshoot equipment issues and provide timely, practical solutions.
• Maintain a customer-centric approach and ensure safe operation of equipment.

Conocimientos

Communication skills

Empathy

Problem-solving

Detail-oriented

Customer service

Descripción del empleo

Are you looking for an exciting opportunity in the healthcare industry? Look no further! HME Specialists is currently seeking a Field Service Technician/Driver who is ready to embark on a rewarding and fulfilling career. As a Field Service Technician/Driver, you will have the chance to directly impact the lives of patients by ensuring the delivery, setup, and maintenance of medical equipment. This role offers a unique blend of technical expertise and customer interaction, making every day on the job a new and exciting experience.

You will have the opportunity to problem solve and find innovative solutions to meet the unique needs of our customers. Our customer-centric culture means that you will play a vital role in providing outstanding service and building strong relationships with patients and healthcare professionals. If you are enthusiastic about making a difference in the lives of others and thrive in a fast-paced, forward-thinking environment, then this position is perfect for you. Join our energetic team and be part of a company that values your skills and provides opportunities for growth. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Don't miss out on this chance to take your career to the next level -

Let us introduce ourselves

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What Would You Do As a Field Service Technician/Driver

As a Field Service Technician/Driver at HME Specialists, LLC, you will play a crucial role in delivering, setting up, and educating patients and their families on medical equipment. Your empathetic and patient approach will be invaluable as you interact with customers face to face, providing them with the support and understanding they need during a potentially challenging time. By demonstrating empathy, patience, and understanding, you will not only ensure the proper installation and operation of the medical equipment but also provide reassurance and peace of mind to patients and their loved ones. Your dedication to exceptional customer service will contribute to our customer-centric culture and make a positive impact on the lives of those we serve.

Does this sound like you?

To thrive in the Field Service Technician/Driver role at HME Specialists, LLC, certain skills and competencies are essential. First and foremost, excellent communication skills are crucial as you will be interacting with patients, their families, and healthcare professionals on a daily basis. Strong problem-solving abilities and a detail-oriented approach are necessary to effectively troubleshoot equipment issues and provide timely solutions. Additionally, you should possess a strong sense of empathy and demonstrate patience and understanding when working with customers in-person.

Familiarity with medical equipment and the ability to quickly learn and adapt to new technologies are highly valued. Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment is also required. These skills, combined with a customer-centric mindset, will enable you to provide exceptional service and support to our valued customers.

Make your move