Field Service Technician / Diesel Mechanic

Putzmeister America, Inc; Rialto (CA); On-site; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to join their team. This role offers the chance to work on a diverse range of heavy equipment, including concrete pumps, while traveling extensively to customer sites. With a competitive pay structure and a comprehensive benefits package, this position promises not only a rewarding career but also significant opportunities for professional growth. Join a company that values employee tenure and offers a supportive environment with the potential for advancement. If you're ready to take your career to the next level in a dynamic field, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off (PTO)

Profit Sharing

Education Reimbursement

Pet Insurance

Employee Discounts

Company Events

Qualifications

• 3+ years of experience in heavy equipment or diesel mechanics.
• Valid driver's license with REAL ID or passport required.

Responsibilities

• Travel to customer locations to troubleshoot and repair equipment.
• Provide training and technical support to customers in the field.

Skills

Heavy Equipment Repair

Diesel Mechanic Skills

Troubleshooting

Communication Skills

Time Management

Education

High School Diploma or Equivalent

Tools

Concrete Pumps

Hydraulic Systems

Electrical Systems

Job description

Are you a heavy equipment or diesel mechanic looking for a rewarding, stable career where you will get to travel and work on a wide variety of unique equipment? Imagine working for a global industry leader and constantly expanding your skillset. This is a lucrative opportunity where you will earn above average pay (up to $35/hr or more to start), an unbeatable benefits package, and have huge opportunities for advancement within the company.

Putzmeister America, Inc., a global leader in concrete equipment manufacturing, is seeking a Field Service Technician to join their team in the Rialto, CA area.

If you have at least 3 years of experience as a heavy equipment mechanic or a diesel mechanic as well as a driver’s license with REAL ID (or valid Passport), Putzmeister wants to hear from you! Experience repairing concrete pumps is highly preferred. Candidates with mechanical experience from the military are encouraged to apply.

Why you should join the Putzmeister team:

• Competitive pay: Starting between $30 – $35/hr, or more for a well-qualified candidate. You can earn $72,800 or more in your first year!
• Unbeatable benefits package and perks including medical, vision, dental, 401k with company match, company-paid hospital indemnity/accident insurance, HSA, FSA, company-paid life, company-paid STD/LTD, paternity leave, profit sharing, education reimbursement, PTO, pet insurance, boot reimbursement, employee discounts, company events, and more!
• Grow your career with Putzmeister: You will have the opportunity to make your name with a global leader. You will make a real impact on the organization and their customers, and there are incredible opportunities for career advancement with Putzmeister for individuals with the drive and initiative.
• Employee tenure: Putzmeister America is proud to be a company that employees want to grow with, with many team members having tenures of over 10+ years!
• Opportunity to travel: With at least 75% travel, you will enjoy travelling and interacting with our customers at their sites while working on a wide range of heavy equipment and concrete pumps.

Minimum requirements:

• At least 3 years of experience diagnosing and repairing heavy equipment or diesel equipment. Experience working on concrete pumps is highly preferred but not required.
• Able to travel 75%.
• Valid driver’s license.
  • Driver’s license must be REAL ID or have a passport.

Essential duties/responsibilities:

• Manage time and territory to provide timely & effective resolution of customers’ equipment problems / concerns in the field, sometimes in difficult situations.
• Travel to customer locations, often on very short notice, to perform in-depth troubleshooting on electrical, hydraulic, mechanical, and interrelated problems.
• Professionally communicate information concerning repairs, production issues, product quality, or customer related issues.
• Provide in-service or commissioning of new equipment at customer locations. Complete handover documentation.
• Provide professional training on machine operation, trouble shooting, and repair techniques to customers / agents in the field.
• Provide technical support to the agent / customer via multiple channel paths (email, telephone, text, etc.) and manage Warranty / Goodwill issues and concerns.
• Coordinate Boom inspections and welding repairs as needed for customers. Provide / complete the required documentation for records.
• Market / Support Authorized Service Centers (dealers) to customers for repair work and parts purchases (in and out of warranty).
• Aid in evaluation and selection of potential Service Centers (dealers). Assist and measure service center against established PM Service Standards.
• Prepare timely field service reports in a well written and concise manner and file them on a weekly basis.
• Keep abreast of industry technology and trends including concrete pumping applications / processes.
• Perform additional duties as requested or required.

About the Company: Putzmeister America, Inc. is a global leader in concrete and material placing equipment with a worldwide reputation for quality, durability, and innovation, which makes work easier for the concrete placing industry.

Putzmeister America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.