Field Service Technician (Diesel Field Service Technician)

RDO Equipment Co.; Mills (WY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where you will operate a mobile service vehicle to perform diagnostics and repairs on machinery. This role offers a competitive hourly wage, a generous sign-on bonus, and opportunities for profit sharing based on performance. You will engage with customers in the field, ensuring satisfaction while maintaining a professional image. With a focus on training and development, this position is perfect for those looking to grow their skills in a supportive environment. If you're passionate about mechanics and customer service, this is the opportunity for you!

Benefits

Profit Sharing

Tool Reimbursement Program

Comprehensive Benefits Package

Training and Development Opportunities

Qualifications

• Excellent mechanical skills and ability to maintain equipment.
• Strong organizational and customer service skills.

Responsibilities

• Perform diagnostics and repairs on machinery in-field.
• Maintain a clean work environment and care for tools.

Skills

Mechanics

Customer Service

Communication

Organization

Computer Skills

Education

Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Description

$5,000 Sign On Bonus for a Limited Time Only!

*Exclusive Offer for Experienced Diesel Technicians*

Terms and Conditions Apply

This role involves operating a mobile service vehicle and traveling to customer locations to perform in-field machinery diagnostics and repairs. These repairs include, but are not limited to, component removal, disassembly, and reconditioning, following technical manual procedures. The technician must deliver quality work efficiently and profitably, and be available for overtime and weekend work as needed.

$34 - $44+ / hour

Compensation & Benefits:

• Profit sharing based on department profitability and individual performance
• Tool Reimbursement Program
• Comprehensive benefits package
• Training, development, and growth opportunities within the organization

Specific Duties Include:

• Perform diagnostics and repairs on machinery in-field
• Represent the dealership in the field to provide service solutions and improve customer satisfaction
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned
• Document work details, including parts and fluids used
• Maintain a clean work environment and care for tools and equipment
• Identify and communicate customer service opportunities
• Maintain technical knowledge of equipment sold within the dealership
• Follow safety rules and company policies
• Present a professional image to customers and the community
• Participate in training to enhance skills and knowledge
• Engage in company communication efforts and teamwork
• Perform additional duties as assigned professionally and efficiently

Job Requirements:

• Excellent mechanical skills
• Trade-specific tools, including hand and pneumatic tools
• Valid driver’s license as per company policy
• Ability to assemble and maintain equipment
• Strong computer skills
• Excellent customer service and communication skills
• Strong organizational skills
• Preferably, graduation from a diesel technology program
• Legal work authorization in the U.S. without sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is committed to informing all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.