Field Service Technician – Critical Power & On‑Site Impact

ABB

Louisiana

Hybrid

USD 70,000 - 100,000

Full time

3 days ago

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Job summary

ABB in Louisiana is seeking a field service engineer ready to work on-site with customers, travel 70-80% to install, troubleshoot, and maintain critical power equipment. You will follow ABB quality and safety guidelines while delivering reliable service and building lasting customer relationships.

The role reports to the Service Team Leader and requires a degree in Electrical Engineering or related field (or equivalent experience).

Qualifications

Degree in Electrical Engineering or Electrical Engineering Technology, or equivalent experience.

Responsibilities

Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting.
Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available.
Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
Build and maintain positive customer relationships to enhance satisfaction and identify new sales opportunities.
Proactively detect potential equipment failures and recommend corrective actions; suggest product and quality improvements.
Provide recommendations to management for improving operations and customer service; follow safety protocols and maintain safe practices.