Field Service Technician (CNC / Industrial Equipment / Electrical / HVAC)

Robert E. Morris Tooling; Windsor (CT); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

3+ Weeks’ Vacation to Start

10 Company Paid Holidays

401(k) retirement plan with companya0

Job summary

Morris Group, Inc. is hiring Field Service Technicians to support and service advanced industrial equipment, including CNC machines. No prior CNC experience is required, with training provided to become a CNC service expert.

The role involves diagnosing and repairing CNC machines at customer sites, troubleshooting electrical and mechanical systems, and providing on-site support with clear service reports. Travel within a limited radius is expected, with potential overnight travel.

Qualifications

• Demonstrated ability to diagnose and repair complex mechanical and electrical equipment.
• Experience with diagnosing motors, drives, encoders, and control systems.
• Willingness to be trained in CNC equipment and advanced automation.

Responsibilities

• Diagnose and repair industrial equipment including CNC machines at customer sites.
• Troubleshoot electrical systems, motors, drives, encoders, and control systems.
• Perform mechanical work including alignments, assemblies, and repairs.

Skills

Electrical troubleshooting

Mechanical troubleshooting

CNC setup/changeover

Field service readiness

Diagnostic tools use

Electrical schematics reading

Tools

Multimeters

Job description

Join a USA Today Top Workplace!Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third-generation, family-owned business dedicated to helping manufacturers improve productivity and stay competitive.About this Role:We are hiring Field Service Technicians to support and service advanced industrial equipment, including CNC machine tools. No prior CNC experience is required. We actively hire and train experienced technicians from related industries such as:- Commercial HVAC- Industrial electrical or low voltage electrical- Diesel / heavy equipment- Field service / industrial maintenance- Aircraft mechanicsIf you have strong troubleshooting skills and experience working on complex mechanical and electrical systems, we will train you to become an expert in CNC equipment.What makes someone successful in this role:This role is ideal for someone who:- Enjoys diagnosing and solving complex equipment issues- Is comfortable working independently in the field- Has experience troubleshooting electrical and mechanical systems- Can work through problems with or without step by step instructions- Takes pride in learning and expanding their skillsWhat you will do in this role:- Diagnose and repair industrial equipment including CNC machines at customer sites- Troubleshoot electrical systems, motors, drives, encoders, and control systems- Perform mechanical work including alignments, assemblies, and repairs- Use tools such as multimeters and diagnostic equipment to identify issues- Use precision measuring tools and fixtures to check machine alignments- Interpret electrical schematics, mechanical drawings, and technical documents- Install, commission, and maintain equipment- Provide customer support and operator guidance when needed- Work independently while collaborating with a team when needed- Provide clear communication verbally and in service reports given to the customerWhat we are looking for:We are intentionally open to candidates from multiple technical backgrounds.Strong candidates may have experience in:- HVAC systems and controls- Industrial or commercial electrical work- Diesel or heavy equipment repair- Manufacturing maintenance or field servicePreferred skills (not all required):- Electrical troubleshooting (motors, drives, transformers)- Use of multimeters and electrical testing tools- Hydraulics and pneumatics- Control systems or PLC exposure- Mechanical repair and alignmentCNC experience is a plus, and is desirable, but is not required.Training & Growth:We invest heavily in training and development.- Hands-on field training with experienced technicians- Classroom and manufacturer training programs- Opportunity to become a highly skilled CNC service expert- Clear path to increased responsibility and compensationTravel & Work Environment:- Daily travel within ~2 hours of home- Occasional overnight travel- Work in manufacturing environments with industrial equipmentWhy This Role Stands Out:- Higher earning potential than many skilled trades roles- Significant technical growth into advanced automation and CNC systems- Cleaner work environment compared to many mechanical trades- Exposure to a wide variety of equipment and problem-solving scenariosWhat We Value:- Strong work ethic and reliability- Willingness to learn and accept coaching- Professionalism with customers- Ability to work independently and solve problems- Team-oriented mindset*The duties listed in this job description are intended only as illustration of the various types of work that may be performed.The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.• What’s in it for You:We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salaryMarket competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance3+ Weeks’ Vacation to Start10 Company Paid Holidays401(k) retirement plan with company contribution Tuition reimbursementEmployee appreciation events and perks Employee Assistance ProgramMental and Physical Requirements:The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Must be highly mobile, able to access all areas of the premises.Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.Ability to sit and stand for prolonged period of times.Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.Ability to frequently use hands and arms.Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.Certain positions are designated assafety-sensitivedue to the nature of the work performed. Employees in these roles may also be expected to:Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.You should be proficient in:Mechanical Troubleshooting Skills120/208/240/480 Voltage SystemsElectrical TroubleshootingElectrical RepairRelay TestingHVAC Service & InstallationHVAC MaintenanceHVAC TroubleshootingHVAC RepairHigh Voltage SystemsPneumatics TroubleshootingServiceField Service ReadinessCNC Machine Setup & ChangeoverIndustrial Electrical SystemsDiesel & Heavy Equipment SystemsHydraulic Systems & ComponentsElectrical Systems & Diagnostics (Heavy Equipment)Equipment Diagnostics & TroubleshootingMechanical Systems & Component RepairPower Take-Off (PTO) & Auxiliary SystemsLockout/Tagout (LOTO)Electrical Schematic ReadingEquipment Installation & WiringEquipment Repair & MaintenanceAutomotive Repair & Service SystemsAircraft MaintenanceMachine Safety InspectionsMachines & technologies you'll use:CNC Mill (3-4 axis VMC) (Fanuc, Bridgeport, Mazak, ProtoTRAK, Haas, Okuma, Doosan, Kitamura, Makino, Brother, Hurco, Dmg Mori Seiki, Hwachon)Turning LatheOptical ComparatorDiesel EngineHVAC SystemsSurface GrinderFlexible Manufacturing Systems (FMS)CNC Automation SolutionsFlexible Circuits & InterconnectsEDM Machine (Sinker)Voltage DetectorEDM Machine (Wire)Diesel VehiclesInjection Molding MachineIndustrial ControlsManual GrinderGlobal Positioning System (GPS) SystemsManual LatheCNC Laser CutterCNC Lathe (2-4 axis) (Mazak, Haas, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Samsung, Murata, Fuji, Nakamura, Hyundai - Wia, Hwachon, Quick Tech)CNC WaterjetCenterless GrinderCNC RouterDouble Disc GrinderBroaching MachineCNC Swiss Lathe (Star, Citizen, Tsugami, Index, Eurotech, Tornos, Ganesh, Hanwha, Yama-Seiki, Nomura)Boring MillVariable Frequency Drives (VFD)CNC Grinder (Mitsubishi, Okuma, Okamoto, Studer, Amada, Toyoda, Chevalier, Anca, Walter, Tru-Tech)Cold Heading MachineThread Rolling MachineExtrusion MachineCNC Wire Bending MachineCNC Plasma CutterManual Vertical Mill (Bridgeport, ProtoTRAK, Swi, Sharp, Clausing, Tormach, Supermax, Lagun)Die Cast Machine (Cold Chamber)CAD SoftwareCoordinate Measuring Machine (CMM) (Zeiss, Mitutoyo, Hexagon, Nikon, Wenzel, Erowa, Faro)CAM SoftwareJig GrinderEDM Drilling MachineFlexographic Printing PressCNC Mill (5+ axis VMC) (Fanuc, Mitsubishi, Mazak, Haas, Okuma, Kitamura, Matsuura, Mikron, Dmg Mori Seiki, Hwachon)CNC Lathe (5+ axis) (Mazak, Okuma, Doosan, Index, Eurotech, Miyano, Dmg Mori Seiki, Samsung, Nakamura, Hwachon)Universal Machining Center (5 axis UMC) (Okuma, Matsuura, Dmg Mori Seiki)Universal Machining Center (3-4 axis) (Okuma, Toshiba, Dmg Mori Seiki, Maho)Die Cast Machine (Hot Chamber)Calipers and MicrometersProgrammable Logic Controller (PLC) (Fanuc, Allen Bradley, Mitsubishi, Omron, Siemens, Panasonic, Schneider Electric, Beckoff, Modicon, B&R Industrial Automation, Sigmatek)Horizontal Machining Center (3-4 axis) (Haas, Okuma, Doosan, Makino, Toyoda, Niigata, Dmg Mori Seiki, Kiwa, Enshu)Horizontal Machining Center (5+ axis) (Mazak, Okuma, Toyoda)Vertical Lathe (Okuma, Toshiba, Toyoda, Hwacheon)Gear MachineryTube MillHMIServo MotorsCylindrical Grinder MachineID Grinder MachineIndustrial RobotOD/ID Grinding Machine