Field Service Technician (CNC)

KBI Staffing; Windsor (CT); In loco; USD 39.000 - 55.000; Tempo pieno

Descrizione del lavoro

KBI Staffing is seeking Field Service Technicians to support and service advanced industrial equipment, including CNC machine tools. No prior CNC experience required; we provide training and welcome technicians from HVAC, industrial electrical, and maintenance backgrounds.

You will diagnose and repair equipment at customer sites, troubleshoot electrical and control systems, perform mechanical work, install and commission equipment, and provide clear service reports.

Competenze

• Experience diagnosing complex equipment issues.
• Ability to work independently in the field.
• Willingness to travel within ~2 hours of home and occasional overnight travel.

Mansioni

• Diagnose and repair industrial equipment, including CNC machines, at customer sites.
• Troubleshoot electrical systems, motors, drives, encoders, and control systems.
• Perform mechanical work including alignments, assemblies, and repairs.
• Use tools such as multimeters and diagnostic equipment to identify issues.
• Use precision measuring tools and fixtures to check machine alignments.
• Interpret electrical schematics, mechanical drawings, and technical documents.
• Install, commission, and maintain equipment.
• Provide customer support and operator guidance when needed.
• Work independently while collaborating with a team when needed.
• Provide clear communication verbally and in service reports given to the customer.

Conoscenze

Electrical troubleshooting

Mechanical troubleshooting

Field service

Reading schematics

HVAC systems

Diesel/heavy equipment repair

Customer communication

CNC experience (plus)

Strumenti

Multimeter

Diagnostic equipment

Electrical testing tools

Descrizione del lavoro

One of the largest machine tool distribution networks in North America, is a third-generation, family-owned business dedicated to helping manufacturers improve productivity and stay competitive.

About This Role

We are hiring Field Service Technicians to support and service advanced industrial equipment, including CNC machine tools. No prior CNC experience is required. We actively hire and train experienced technicians from related industries such as:

• Commercial HVAC
• Industrial electrical or low voltage electrical
• Field service / industrial maintenance
• Aircraft mechanics
• If you have strong troubleshooting skills and experience working on complex mechanical and electrical systems, we will train you to become an expert in CNC equipment.

What Makes Someone Successful in This Role

This role is ideal for someone who:

• Enjoys diagnosing and solving complex equipment issues
• Is comfortable working independently in the field
• Has experience troubleshooting electrical and mechanical systems
• Can work through problems with or without step‑by‑step instructions
• Takes pride in learning and expanding their skills

What You Will Do in This Role

• Diagnose and repair industrial equipment, including CNC machines, at customer sites
• Troubleshoot electrical systems, motors, drives, encoders, and control systems
• Perform mechanical work including alignments, assemblies, and repairs
• Use tools such as multimeters and diagnostic equipment to identify issues
• Use precision measuring tools and fixtures to check machine alignments
• Interpret electrical schematics, mechanical drawings, and technical documents
• Install, commission, and maintain equipment
• Provide customer support and operator guidance when needed
• Work independently while collaborating with a team when needed
• Provide clear communication verbally and in service reports given to the customer

What We Are Looking For

We are intentionally open to candidates from multiple technical backgrounds.

Strong candidates may have experience in:

• HVAC systems and controls
• Industrial or commercial electrical work
• Diesel or heavy equipment repair
• Manufacturing maintenance or field service

Preferred Skills (Not All Required)

• Electrical troubleshooting (motors, drives, transformers)
• Use of multimeters and electrical testing tools
• Hydraulics and pneumatics
• Control systems or PLC exposure
• Mechanical repair and alignment
• CNC experience is a plus and is desirable, but is not required.

Training & Growth

• We invest heavily in training and development.
• Hands‑on field training with experienced technicians
• Classroom and manufacturer training programs
• Opportunity to become a highly skilled CNC service expert
• Clear path to increased responsibility and compensation
• Daily travel within ~2 hours of home
• Occasional overnight travel
• Work in manufacturing environments with industrial equipment

Why This Role Stands Out

• Higher earning potential than many skilled trades roles
• Significant technical growth into advanced automation and CNC systems
• Cleaner work environment compared to many mechanical trades
• Exposure to a wide variety of equipment and problem‑solving scenarios

What We Value

• Strong work ethic and reliability
• Willingness to learn and accept coaching
• Professionalism with customers
• Ability to work independently and solve problems
• Team‑oriented mindset
• The duties listed in this job description are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Mental and Physical Requirements

• The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit and stand for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavy material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.
• Certain positions are designated as safety‑sensitive due to the nature of the work performed.

Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.

You Should Be Proficient In

• Heavy Equipment Repair
• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• HVAC Maintenance
• HVAC Troubleshooting
• High Voltage Systems
• Maintenance and Repair Skills
• Industrial Electrical Experience
• Industrial Electrical Systems
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Spindle Maintenance & Repair
• Electrical Schematic Reading
• Low Voltage Cabling Installation
• Troubleshooting CNC Machines

Machines & Technologies You'll Use

CNC Mill (3–4 Axis VMC)

HVAC Systems

Frick, Evapco

Frick, Evapco

EDM Machine (Sinker)

Multimeter

EDM Machine (Wire)

Ford, Jeep, Toyota, Honda, Kia

Power Tools

Tractor‑Trailer

CNC Lathe (2–4 Axis)

CNC Router

CNC Swiss Lathe

Variable Frequency Drives (VFD)

CNC Wire Bending Machine

CNC Plasma Cutter

CNC Mill (5+ Axis VMC)

CNC Lathe (5+ Axis)

Universal Machining Center (5 Axis UMC)

Universal Machining Center (3–4 Axis)

Calipers and Micrometers

Programmable Logic Controller (PLC)

Horizontal Machining Center (3–4 Axis)

Horizontal Machining Center (5+ Axis)

Mazak, Okuma, Toyoda

Vertical Lathe

HMI

Sigmatek