Field Service Technician: Cash-Handling Equipment (Local)

GLORY; Chicago (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401k plan

Paid parental leave

Tuition and adoption assistance

Career advancement opportunities

Bonus opportunities

Job summary

GLORY is seeking a Field Service Technician to service high-speed cash-handling equipment in the Bronx, NY area. The role involves direct customer interaction, troubleshooting, repair, and installation tasks, with hands-on electrical and mechanical work.

Local travel is required; relocation not offered. The ideal candidate has 3–5 years of field repair experience, valid driver's license, and the ability to work a rotating schedule including weekends.

Qualifications

• Currently enrolled in or completed electro-mechanics, electrical engineering, or equivalent work experience.
• Certificates in related fields (mechanics, electronics, automation, data processing) preferred.

Responsibilities

• Ensure overall customer satisfaction.
• Diagnose system problems and perform repairs.
• Keep customer apprised of progress during maintenance or downtimes.
• Complete machine installations and hardware/software upgrades that may require technical assistance.
• Adhere to safety guidelines and training; report incidents as required.

Skills

Excellent customer service

Strong communication skills

PC knowledge

Troubleshooting skills

Ability to read electrical schematics

Ability to lift 50 pounds

Education

Electro-mechanics / electrical engineering studies

Related-field certificates (mechanics, electronics, automation)

Tools

Microsoft Office

Network navigation

Job description

GLORY is seeking a Field Service Technician to service high-speed cash-handling equipment in the Bronx, NY area. The role involves direct customer interaction, troubleshooting, repair, and installation tasks, with hands-on electrical and mechanical work.

Local travel is required; relocation not offered. The ideal candidate has 3–5 years of field repair experience, valid driver's license, and the ability to work a rotating schedule including weekends.