Field Service Technician (Canada) — Travel, Training & Impact

OpenKrill; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

401k with company contribution

Medical, Dental, & Vision

Life Insurance

Job summary

Alliance North America (ANA) is seeking a Field Service Technician for a remote/on-the-road role serving the Greater Toronto area. The position requires up to 80% travel across North America, including the USA, with installation, training, and service for AIRMAN power generators, air compressors, and related systems.

A strong focus on safety, customer service, and hands-on diagnostics is essential. Proficiency in English is required; French is a plus.

Qualifications

• 2+ years of hands-on field service, equipment maintenance, or related technical role.
• Trade school certification or technical training with engines, mechanical systems, or industrial equipment, or a bachelor’s degree in mechanical engineering or related field.
• Working knowledge of mechanical and basic electrical systems, including troubleshooting and diagnostics.
• Comfortable interacting with customers and providing training.

Responsibilities

• Perform duties safely per company policies and procedures.
• Safely operate service vehicles and maintain ANA culture.
• Provide installation and training services for core customers.
• Troubleshoot problems and resolve in a timely manner.
• Communicate information using work computer and phone.
• Provide superior customer service and maintain professional appearance.
• Update knowledge through study of ANA products.

Skills

Field service experience

Customer interaction

Diagnostics troubleshooting

MS Office

Education

Trade/Technical training or Bachelors in mechanical engineering

Tools

Diagnostic equipment

Job description

Alliance North America (ANA) is seeking a Field Service Technician for a remote/on-the-road role serving the Greater Toronto area. The position requires up to 80% travel across North America, including the USA, with installation, training, and service for AIRMAN power generators, air compressors, and related systems.

A strong focus on safety, customer service, and hands-on diagnostics is essential. Proficiency in English is required; French is a plus.