Field Service Technician - Boston, MA

Belimed Group; Boston (MA); Remote; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This remote position requires a strong mechanical aptitude and excellent customer service skills, as you will be responsible for the installation, service, and maintenance of essential medical equipment. You will receive comprehensive training, including on-the-job and classroom instruction, ensuring you are well-prepared for your role. With a competitive hourly wage and a robust benefits package, including medical, dental, and a company vehicle, this opportunity allows you to make a significant impact in the healthcare sector while advancing your career.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Training

Company Vehicle

Laptop

Cell Phone

Qualifications

• 3+ years of experience with industrial electrical wiring and controls.
• Experience troubleshooting water and pneumatic process controls.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions using test instruments.
• Manage customer base effectively; balancing preventive maintenance with repairs.

Skills

Mechanical Aptitude

Customer Service Skills

Troubleshooting Skills

Electrical Wiring

Diagnostic Test Equipment

Piping Skills

Technical Aptitude

Education

High School Diploma or Equivalent

Tools

Volt-Ohm Meters

Amp Probes

Calibration Equipment

Job description

Belimed is a leading global supplier of innovative cleaning, disinfection and sterilization solutions for medicine, with subsidiaries in Europe, USA and China. Under the brand name Belimed we develop, produce and distribute equipment for hospitals and clinics. Our more than 1000 employees in 10 countries have been working tirelessly for over 40 years to provide our customers with absolute confidence in sterile processing solutions.

Job Description

As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers.

This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.

Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters

This is a remote, home-based position traveling around the Boston area and covering within a 2-4 hour driving radius.

Compensation: $35.00 / hour

How you will impact Belimed and our clients

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair Belimed and/or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

What you need to succeed

• High school diploma or equivalent
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Ability to perform piping of copper, brass and stainless steel piping
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
• Ability to lift at least fifty pounds unassisted
• Ability to climb over and crawl under equipment
• Ability to travel extensively with little notice prior to travel
• Must have a valid driver’s license and acceptable driving record
• Ability to work nights, weekends and holidays as business need dictates
• Ability to maintain compliance of all credentialing requirements in order to access customer sites

Join our team and take your career further.

As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, 401(k) with a company match, paid time off, paid training and more! Field Technicians are also assigned a company-paid vehicle (with the option to elect personal use), laptop and cell phone.

Belimed, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. EOE

Resume submittals from Belimed's preferred third party recruiters/agencies will be considered for this opportunity.