Field Service Technician, Body Scanners - Los Angeles

Rohde & Schwarz GmbH & Co.; Irvine (CA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Rohde & Schwarz GmbH & Co. in California seeks a field service technician to perform on-site and in-house repairs of RF equipment, ensuring the company’s high standards of performance.

You will diagnose malfunctions, work independently on moderately complex projects, keep detailed logs, and communicate professionally with customers to ensure satisfaction. This position requires strong RF system knowledge and a customer-focused mindset.

Qualifications

• Interpret complex RF system architectures for diagnostics.
• Represent the company in customer support and ensure satisfaction.
• Prepare daily logs and inventory reports of work performed.
• Work independently on moderately complex projects.
• Communicate with customers professionally.

Responsibilities

• Conduct on-site or in-house repairs to ensure equipment meets Rohde & Schwarz' high standards.
• Diagnose equipment malfunctions and perform repairs.
• Understand complex RF system architecture and apply that to diagnostics.
• Represent the company in a customer support role and ensure customer satisfaction with equipment.
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment.
• Work independently on moderately complex projects.
• Effectively communicate with customers in a professional business environment.

Skills

RF repair

Diagnostics

RF architecture

Customer support

Log/reporting

Independent work

Professional communication

Job description

• Conduct on-site or in-house repair of equipment to ensure it meets Rohde & Schwarz' high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Understand complex RF system architecture and apply that to diagnostic process
• Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Ability to work independently on moderately complex projects
• Effectively communicate with customers in a professional business environment