Field Service Technician, Body Scanners - Denver, CO

Rohde & Schwarz USA, Inc.; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Rohde & Schwarz USA, Inc. seeks a technician to conduct on-site or in-house repairs of equipment to uphold the company's high performance standards, with a strong focus on RF systems and field service excellence.

The role involves diagnosing malfunctions, understanding complex RF architectures, and applying that knowledge to the diagnostic process while maintaining precise logs of work performed, including hours and parts used.

Responsibilities

• Conduct on-site or in-house repair of equipment to meet Rohde & Schwarz' high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Understand complex RF system architecture and apply that to diagnostic process
• Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Ability to work independently on moderately complex projects
• Effectively communicate with customers in a professional business environment

Job description

• Conduct on-site or in-house repair of equipment to ensure it meets Rohde & Schwarz' high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Understand complex RF system architecture and apply that to diagnostic process
• Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Ability to work independently on moderately complex projects
• Effectively communicate with customers in a professional business environment