Field Service Technician Bending

Amada America, Inc.; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Amada America, Inc. is seeking a Field Service Engineer to install, service, and train customers on Amada press brakes and other fabricating equipment in the Raleigh, NC area. You will troubleshoot across mechanical, electrical, hydraulic, and control systems and travel routinely to customer sites.

You will follow blueprints, complete service reports, and provide hands-on programming and software training. Strong communication in English is required; occasional overnight travel may be necessary.

Qualifications

• 4-year Electronics degree or 2-year related degree with experience preferred.
• Ability to troubleshoot mechanical, hydraulic, pneumatic, electrical and control systems.

Responsibilities

• Install, service, and train customers on Amada presses and other fabricating machines.
• Read and follow layout drawings and blueprints for equipment installation.
• Complete service reports and weekly expense reports.
• Travel within Raleigh, NC and surrounding areas to customer sites.

Skills

Troubleshooting

Mechanical systems

Electrical systems

Hydraulic systems

Pneumatic systems

Blueprint reading

Windows OS

Education

4-year Electronics degree

2-year related degree

Tools

Volt/Ohm meter

Oscilloscope

Windows OS

Job description

To support customers with (but not limited to) Amada Press Brakes. This includes installation, service, operational training, networking, programming training, software training, application training, and bending automation training. The duties are not exclusive of performing the same functions for Punch Press, Shears and other general fabricating machines, including automated material loading/unloading machines. This Service area encompasses the Raleigh and surrounding NC area.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blueprints used in the installation of equipment.
• Complete status (service) reports daily and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer's ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional overnight stays.
• Territory - Raleigh, NC

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4-year degree in Electronics or a minimum of a 2-year degree with related work experience preferred.

TRAVEL:

• Routine travel within assigned territories with occasional overnight stays.

WORKING CONDITIONS:

LIFTING: Average Weight: 50 pounds unassisted Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.