Field Service Technician – ATM & Security

Wittenbach Business Systems; Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) employer match

PTO up to 120 hours + holidays

Employee Assistance Program

Company vehicle

Job summary

Wittenbach Business Systems is seeking a Service Technician to travel daily to customer sites and perform maintenance on cash automation and security equipment. You will ensure continuous operation and promptly resolve issues to keep downtime to a minimum.

The role requires a High School diploma, valid MA Class D license, and the ability to pass background checks. A preferred Associate degree in Electronics or related training is valued, with potential for overtime benefits.

Qualifications

• High School diploma or equivalent is required.
• Associate degree in Electronics or equivalent military/trade school is preferred.
• Valid Driver’s License is required.
• Acceptable driving record is required.
• NICET Certification in Fire Alarms is a plus.
• Active Massachusetts Class D License is required.

Responsibilities

• Travel daily to customer sites within designated territory to perform routine maintenance and repairs on cash automation products, ATMs, ITMs and related equipment.
• Ensure products are functioning properly and address issues promptly to minimize downtime.
• Interact with customers or their designated contacts to ensure satisfaction with services.

Job description

Wittenbach Business Systems is seeking a Service Technician to travel daily to customer sites and perform maintenance on cash automation and security equipment. You will ensure continuous operation and promptly resolve issues to keep downtime to a minimum.

The role requires a High School diploma, valid MA Class D license, and the ability to pass background checks. A preferred Associate degree in Electronics or related training is valued, with potential for overtime benefits.