ATM & Security Systems Field Technician

Wittenbach; Bensalem Township (Bucks County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

PTO (up to 120 hours after 30 days)

Paid holidays including birthday

Employee Assistance Program

401(k) with employer match

Flexible Spending Accounts (FSA)

Job summary

Wittenbach is seeking a Service Technician to travel daily to customer sites within a designated territory, performing routine maintenance and repairs on cash automation products, ATMs, ITMs, and other bank equipment. You will ensure these products function properly and address issues promptly.

Responsibilities include interacting with customers, diagnosing problems, and providing feedback on product performance, while meeting safety and quality standards.

Qualifications

• High School diploma or equivalent required.
• Associate degree in Electronics or related field preferred.
• NICET certification in Fire Alarms is a plus.
• Valid driver’s license and acceptable driving record required.

Responsibilities

• Travel daily to customer sites within designated territory for maintenance and repairs of cash automation products.
• Ensure proper operation of ATMs, ITMs, and related equipment with minimal downtime.
• Interact with customers to ensure satisfaction and document service activities.
• Diagnose issues, disassemble/repair assemblies, and provide feedback on product performance.

Skills

Troubleshooting

Electronics basics

Administrative skills

Written communication

Customer interaction

Education

High School diploma or equivalent

Associate degree in Electronics or equivalent

Tools

NICET Certification in Fire Alarms

Driver’s License

Job description

Wittenbach is seeking a Service Technician to travel daily to customer sites within a designated territory, performing routine maintenance and repairs on cash automation products, ATMs, ITMs, and other bank equipment. You will ensure these products function properly and address issues promptly.

Responsibilities include interacting with customers, diagnosing problems, and providing feedback on product performance, while meeting safety and quality standards.